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36 Posts

1061

August 20th, 2017 20:00

need FastAccess file

Over the past few years, I had been running Fast Access on my laptop with windows 10. It was the last one that had screen bright or face bright that worked in windows 7. I had to put a new HD in my xps, and I went to the download center to get the file and it said I had downloaded it too many times. Of course, now the download center is gone! I went to the digital locker and there are no files in it for me to download. I now can't figure out how I am supposed to get the file. 

4 Operator

 • 

3.4K Posts

August 23rd, 2017 19:00

Thank you for your message.


Have you tried the Windows updates on your computer?


You can download applications up to 10 times on Dell Digital delivery. Have you used up all these 10 attempts?


To assist you better, please click on my Dell username & send a private message with the service tag, registered name & email address.

36 Posts

August 23rd, 2017 20:00

Yes I am over the limit on that file.

4 Operator

 • 

3.4K Posts

August 26th, 2017 21:00

I am afraid, there is no option to download the application once the limits are reached.


The version available is only for Windows 7 & no driver available for Windows 10 & My Dell Downloads have been retired.

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