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windows update
hi guys
hope I'm in the right forum but my inspiron 7746 keeps freezing as soon as I try to open any apps or internet, there was a windows update and when my computer came back on the keyboard would not work so I did a system restore which resolved the problem however 24 hours later and I cant do anything after the initial log in screen.
just performing a re-install so fingers crossed.
does anyone know if dell warranty covers software issues only had the laptop 6 months
any help would be grateful
regards
red
beamermt79
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December 15th, 2015 15:00
I believe software is only covered for 90 days if that. You can purchase a software support pack but its like 150 bucks or something.
Anonymous
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December 16th, 2015 06:00
Hi,
Thank you for writing to us!
You could call tech support and purchase a software warranty ,however there are few basic troubleshooting steps that you can try .
Kindly click on the link and follow the instructions.
support.microsoft.com/.../2681286
Thanks
Robin