ACTL
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DA200

I have a new Inspiron 7000 win 10 pro 64 with DA200. The DA200 is not recognized. Every possible update with any drivers is done but nothing happened. DA200 defective ?

I don´t know how to get Info from Windows 10 device manager with "thunderbolt" working or not.

Can you assist me please ?

ACTL

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3 Replies
Moderator
Moderator

RE: DA200

ACTL,

You can click the links below for information troubleshooting and resolving issues with the Thunderbolt connected to your computer.

How to Use and Troubleshoot the Dell Dock (WD15) and the Dell Thunderbolt Dock (TB16_

http://dell.to/2gxBVwF


Frequently Asked Questions (FAQs) about the Thunderbolt port on a Dell PC
http://dell.to/2gxvxpa

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ACTL
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RE: DA200

Hi Jesse,

sorry, it doesn't work. It seems, there is no driver for Inspiron 7000. What I found on other helpsites is, that there are probably different thunderbolt driver dependent on the hardware such as XPS and other Dell Systems. So, I have to wait for, unfortunately. But, how many time will it take, I need the dock. Dell sells it without any declaration, look:

accessories.euro.dell.com/.../productdetail.aspx

That´s a problem, I didn't bought the Inspiron if I had known this. So, what´s going on, Dell ?

Tell me a solution, your hotline is no help, 2 times during the phone I was kicked off without any help. No one felt responsible or was unable to help me at the hotline.

No one phoned me back after kick off but everyone knew my service-tag-number, so they know my numbers to call me back. Nothing, So, please give this statement to your management too, it´s not told to you. Thank´s for your support.

Merry Christmas, ACTL

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Moderator
Moderator

RE: DA200

ACTL.'


At the link below are the drivers for the Doc There is also information installing the drivers on the same page.

This is a US based forum. If you need furhter assistance you will need to contact Dell Support in your region.


Dell WD15 Docking Station Installation Guide

To ensure that your docking station is recognized by your PC and functioning optimally, please update your PC’s BIOS and your docking station’s drivers in the order provided below:


WD 15 Dock BIOS / Drivers Installation Guide

http://dell.to/2gFHI3k


WD 15 Dock BIOS / Drivers Installation Guide

http://dell.to/2gFMdLm

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
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