sbgoh
Bronze

Re: DigitalPersona Fingerprint Software for Windows 8

~ edited, see later posts ~

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lamgiang
Copper

Re: DigitalPersona Fingerprint Software for Windows 8

hello

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campbellre
Copper

Re: DigitalPersona Fingerprint Software for Windows 8

I have DPPF 5.20.230a running in Windows 8 x64, when I try to install the upgrade to 6.2 using the links provided I get an error that says "Dell Personal not installed. This package can only be installed as an upgrade." and then it forces me to exit the install. I have DPPF installed so what is it talking about?

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sbgoh
Bronze

Re: DigitalPersona Fingerprint Software for Windows 8

I have Dell Studio 1737. Windows 8 Pro x64.

I have the Authen Tec Inc. AES2810 listed in Device Manager for Biometric Devices. Check yours ...

I had the same problem with DPPF, so uninstalled DPPF completely, rebooted and installed TrueSuite Starter from:

store.authentec.com/.../ufma.aspx

Launched program, registered fingers, rebooted again. Swiped registered finger at login screen and it worked.

 Hope this helps.

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gvchana
Copper

Re: DigitalPersona Fingerprint Software for Windows 8

I have DigitalPersona Personal 5.2 and I installed it but when I put your update, it told me that I need Dell Personal, so what do I do.

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gvchana
Copper

Re: DigitalPersona Fingerprint Software for Windows 8

I have a Vostro 3750 on Windows 8 Pro, I installed the original version of DigitalPersona Personal 5.2.   When I put the update, it didn't work, it doesn't let me go log on Windows with my finger so what do I do.

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sinocelt
Bronze

Re: DigitalPersona Fingerprint Software for Windows 8

I have the same problem as campbellre and gvchana: I do have DigitalPersona Personal 5.2 installed (and running, inside Windows, just not working for log-in) but when I use the update file natakuc4 links to, it says "Dell Personal is not installed. This package can only be installed as an upgrade."

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sbgoh
Bronze

Re: DigitalPersona Fingerprint Software for Windows 8

~

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campbellre
Copper

Re: DigitalPersona Fingerprint Software for Windows 8

My Vostro 3550 does not show up as an Authentec device, but rather is seen as a "Validity Sensor" under the Biometric devices tree in Device Manger.

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sbgoh
Bronze

Re: DigitalPersona Fingerprint Software for Windows 8

~

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