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Help! Error code 0xc0000185 prompt on my DELL vostro windows 8
My laptop suddenly hanged up so i decided to do force shut down ( holding the power button until it shuts down). Then i start my laptop and after the dell logo appeared it went to blue screen and below details shows in the screen:
Recovery
your PC needs to be repaired
A required device isn't connected or can't be accessed.
Error code: 0xc0000185
You'll need to use the recovery tools on your installation media. If you don't have installation media ( like disc or usb device) contact your system administrator or pc manufacturer.
Press enter to try again
Press F8 for startup settings
press esc for UEFI firmware settings
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unfortunately, i dont have the installation media nor back up my windows. what should i do? I'm so worried about it. I have tried to press F8 but nothing happen. i also pressed F8 several times when dell logo appears, still nothing happened i was directed to EPsa diagnostics.
MY colleague also told me to try insert windows 8 installation but the problem is i dont have the product key.
kirkd
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March 12th, 2015 12:00
Oops, forgot the reference:
http://www.registryrecycler.com/blog/2014/04/windows-8-x-fix-error-code-0xc0000185-bsod/
kirkd
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March 12th, 2015 12:00
What Win 8 installation disk do you have? You shouldn't need the activation key to just get to the Recovery files.
Here's a site that discusses methods to solve the 0x185 error. Be aware that you could have a bad hard drive.
Philip_Yip
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March 12th, 2015 13:00
What model of Vostro is this? You can follow the instructions here to download a Windows 8.1 with Update 1 iso for use with a UEFI BIOS:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-8-1-retail-and-oem-iso/
sasha24
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March 12th, 2015 18:00
Hi natakuc4,
I have vostro 5470 with windows 8 single lang OS.
sasha24
3 Posts
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March 12th, 2015 18:00
I actually don't have and still looking for the right windows 8 for my laptop, which is i think windows 8 single language.
I hope the problem is not in my hard drive because few days ago its working properly and it didn't fall nor bump to any hard objects.