Windows 8

Last reply by 11-08-2016 Solved
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2 Jasper
2 Jasper
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What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

Not sure if this post belongs in Windows 8 forum. Moderator, please move where applicable.

Hi.

I just purchase a Dell XPS 13 I5 processor win 8.1. I have a executable in task manager DfSSvc.exe (Dell.DFS.Agent.WinService) that appears to show a very high memory allocation in Task Manager 89,388K.

Can someone explain what this is used for?

Is this memory to high for this object?

Is there a fix to reduce this obj memory?

Can I end this task?

Thanks.

TC.

Replies (27)
2 Bronze
2 Bronze
3419

Your reply was most helpful as this is exactly what suddenly started happening to me. When I noticed a slowdown I went to task manager and found that after disabling it fixed the problem so thanks for saying that I wasn't sure if it was safe to do.

2 Bronze
2 Bronze
3419

I'm having the same problem on my new Alienware Aurora R5.  This program is sucking up about 30% of my CPU (4.2 Ghz) and I'm seeing 80% of my RAM being sucked up (total of 16 Gigs).  That's insane.  However, I'm a bit concerned about simply choosing "end task" in the task manager, since the error I get upon choosing this option is "Ending this process will cause Windows to become unusable or shut down, causing you to lose any data hasn't been saved.  Are you sure you want to continue?"  The only option then is to check the box that says "abandon unsaved data and shut down" then click "shut down."  Well gosh, that's certainly not an improvement.  The only way to stop this thing is to turn the computer off?  There are viruses that aren't this bad...

How, exactly, do we safely disable this thing?

Community Manager
21408

BraceP,

My Area 51-R2 did not come with the Dell Foundation Service (DFSSvc.exe) installed. I do see it on both the Area 51-R2 and Aurora-R5 file libraries as a download. Rather then disabling a service, you could properly uninstall the program (Control Panel- Programs and Features), restart the Aurora-R5 when done. Then test. If need be, you can always reinstall it after testing.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag


2 Jasper
2 Jasper
3419

After the latest Microsoft update to Windows 10 (Update for Windows 10 Version 1607 for x64-based Systems (KB3199986))  the DFS driver went "crazy" on my Dell XPS8700 and started reading and writing to the hard-drive and using CPU like it was going out of style (I let it run for 18+ hours to see if it would complete whatever task it thought it was performing). I finally had to uninstall it and reinstall to correct the problem (and I still don't know what its purpose is).

2 Bronze
2 Bronze
3419

This is terrible. Started with last night's update. Exactly what does this do? I stopped the process and after 10 hours of running the fan finally is relaxing.

Community Manager
21408

The intent of the Dell Foundation Service software is to provide a core set of messaging and support functions to us. Obviously, it is not a requirement of the computer and the operating system. Which is why I stated uninstall it properly through Control Panel- Programs and Features. If at a later time a user does want us to help them troubleshoot via remote processes, we will guide them as to what software they might need to install.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag


2 Bronze
2 Bronze
3419

Disabling the service dropped CPU usage from 100% down to ~13%.

2 Bronze
2 Bronze
3419

I'm running DFS.Agent.WinService 3.4.13900.0 and it is eating CPU like crazy.

Seven threads each hammering their own core.

Not cool.

mscorlib.dll!System.Collections.Generic.Dictionary`2.Insert+0xd2

Core.Extensions.dll!Dell.Client.Framework.Security.Encryption.FileEncryptionStore.#a6b+0xa1

Core.Extensions.dll!Dell.Client.Framework.Security.Encryption.FileEncryptionStore.GetInstance+0xa3

Core.Extensions.dll!Dell.Client.Framework.Plugin.DFSBasePlugin.LoadDataFromFile+0x7c

Dell.Foundation.Agent.Plugins.Noc.dll!Dell.Foundation.Plugins.Notification.NotificationStorage.Load+0x7d

Dell.Foundation.Agent.Plugins.Noc.dll!#CRb.#ry.#mYb+0x1b2

Core.Extensions.dll!Dell.Client.Framework.Tryblock.Run+0x3f

Dell.Foundation.Agent.Plugins.Noc.dll!#CRb.#ry.Load+0xc8

Dell.Foundation.Agent.Plugins.Noc.dll!#CRb.#Z0b.#4hc+0x26

The process was started half an hour ago and has already consumed almost four hours CPU time on my  Precision 5510 (Core i7 btw, plenty of CPU, but I did not buy i7 only to have all CPU cycles wasted on this nonsense).

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