Windows 8 activation failed

Hi nmalla1,

Did you re-install the operating system using the disk sent with the system. It is an OEM disk and does not require any product key. Windows is activated automatically when connected to the internet.

If you installed the operating system using the disk sent with the system, let me know if you have performed any hardware changes to the system.

Thanks & Regards
Manshu S
#iworkfordell

hi manshu,

i reinstalled the operating system using the recovery usb stick dell sent me. also i didnt make any recovery disk before reinstalling the OS.i have not made any hardware changes.

the error code is 0xC004C003 : the activation server determined the specified product key has been blocked

thanks,

nishan

Hi nmalla1,

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and name listed on the account so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message

Thanks & Regards
Manshu S
#iworkfordell

I have exactly same problem.

I reinstalled the operating system using the Dell Recovery built in the system.  I have not made any hardware changes.

The error code is 0xC004C003 : the activation server determined the specified product key has been blocked

You can retrieve my communications with Dell Tech Support (Case #: 887362803)

Thanks,

Hi KyuYpark,

Please try performing the steps on the link below:

http://bit.ly/19dSEON

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

It is for Windows 7 not for Windows 8.

Hi KyuYpark,

Please provide following details:

1. Did you install Windows 7 using the OEM disk that you may have got with the system?
2. Have you performed any hardware change on the system
3. System Model
4. Operating System information that came pre-installed on the system(Windows 7 or Windows 8)

If possible, please provide a screenshot 

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

Below is my posting on the Microsoft Community:

I have recently updated my preloaded window 8 to 8.1. However, after the update it does not accept my old window 8 key and requires me to activate again using a product key. Here is the error code: 0xC004C003

My DELL XPS came with a preloaded copy of window 8 and yes it has a window 8 sticker at the back

and was fully activated before I updated to windows  8.1.  And as far as I know, system which comes with preloaded window 8 has its product key injected to the motherboard and 8.1 is a free update for window 8 users.

So why the update does not accept my window 8 key and ask me for a new key ? I know my window 8 key cannot be used for any other system because the key is injected in the motherboard and I don't even know the key myself.

So what can I do now for my Window to be activated again ?

More frustration is that I can't get back to windows 8.

I tried to reset to the factory image by using DELL backup & Recovery software built in the system.

However, after resetting to the factory image it does not accept embedded product key.

Here is  details from the Diag Report:

< LicensingData>   6.2.9200.16384   SL_LICENSING_STATUS_NOTIFICATION   0xC004F009   SL_GEN_STATE_INVALID_LICENSE   0     0   0     3667T   00179-60217-82995-AAOEM   6.2.9200.2.00010300.0.0.101   Windows 8   x64   Core   9200.win8_gdr.130531-1504   Pacific Standard Time(GMT-08:00)   9e4b231b-3e45-41f4-967f-c914f178b6ac   Windows(R) Operating System, OEM_DM channel   55c92734-d682-4d71-983e-d6ec3f16059f   6ebfad4c-bf1e-b490-0792-af4805004a2e   05426-01796-021-782995-02-1033-9200.0000-2892012   OEM:DM     013973156267325267434076636570069414537104826838472680809750724   false   S-1-5-21-3370853396-3622322263-2384857213   1033   1033   1033   SIGNED_INFO_PRS_SIGNED   true   0x00020001   DELL    AS09     Dell Inc.   XPS One 2710   20131223172100.000000-480 < /LicensingData> < HealthCheck>   PASS   < /HealthCheck> < GenuineAuthz>   0xc004f200 < /GenuineAuthz> < /DiagReport>

Hi KyuYpark,

Please check if your system supports Windows 8.1 update, refer to the link mentioned below and click XPS:

http://dell.to/1gV8fri

Let me know if system is on Windows 8.1 or Windows 8 as of now.

Try updating the BIOS of the system using the link given below:

http://dell.to/1cLRWWZ

Let me know if that helps.

If not send me the Service Tag and name listed on the account in a private message.

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

Hi KyuYpark,

We are happy to know that it helped. Merry Christmas and a Happy New Year. 

:emotion-49:

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.