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January 12th, 2013 06:00

how to restore factory win 7 home after installing win 8 pro

Hi everyone,

Could anyone help me how to restore factory win 7 home after I install win 8 pro. The recovery partition is still there but I cannot access to it to recovery.

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January 12th, 2013 08:00

You cannot unless you have created the recovery media DVD/USB with the Dell DataSafe program The internal factory restore usually doesn't work if the OS has been reinstalled/upgraded or any of the partitions changed.

If you haven't created the media you will need to use a Dell Reinstallation DVD and perform a manual install. If you don't have a reinstallation DVD see my notes here on requesting one:

http://en.community.dell.com/support-forums/software-os/f/4677/t/19476992.aspx

See here for instructions on a clean installation:

http://en.community.dell.com/support-forums/software-os/f/3524/t/19480753.aspx

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