4 Operator

 • 

6.5K Posts

May 26th, 2015 13:00

:emotion-2:

Click on the 2:22 mark of video.

www.youtube.com/watch

Moderator

 • 

17.9K Posts

May 26th, 2015 10:00

Zebra888,

Are you using the Premium version of Dell Backup and Recovery or the Local Backup and Recovery? The local backup and recovery is to o used to make the backup media and place on a DVD.USB KEY or on and External Hard Drive. The premium version is the one you pay for and is stored on a cloud server.r

Let me know which version you have. Below is a little information on DBAR.

Both Basic and Premium users can sign up and make use of the free 10GB cloud storage for 60 days.

A NOTE indicates important information that helps you make better use of your computer. NOTE: Users can upgrade their Cloud storage at any time by paying the applicable fees and they can buy storage space upto 1 TB.
  1. Make sure the system is connected to the internet and click  No Cloud Account  next to Cloud Backup.
  2. Click Try Cloud Storage.
  3. Enter the required information and sign up for a free 60 days cloud account.
  4. Create a Free Trial Cloud Account

    The following message window will be displayed towards the end of the free trial period.

    Image: Free Trial Details
    A NOTE indicates important information that helps you make better use of your computer. NOTE: If the user upgrades during the trial to a larger package, they will be charged at the time of the upgrade. If they don't upgrade then they will have an option to pay at the end of the trial. They will also receive an email to let them know the end of the trial is approaching.

    During or after the trial period, the users have an option to purchase various Cloud Storage Packages by clicking the "Get more storage" link on the Cloud Backup page. The user will be charged only after the trial period expires.

NOTE:
The 30 Day Free Trial offered on the purchase site is not available to users as  they are already in a 60 Day Free Trial.

Upon successful purchase, the user will receive two emails from Cleverbridge (vendor) acknowledging the Cloud Storage Package order and Cloud Storage Package subscription. The emails also contain information on Getting Started and Subscription cancelation.

25 Posts

May 26th, 2015 12:00

Yes, I have the basic version, which says the backup was successful although Dell did not ask where the backup was to be sent. 

In File Manager, nothing is in the Temp folder, and a search using a recent filename as the keyword did not disclose any duplicates (backups) of the file. 

No Events found!

Top