I just got back from installing a new (Gateway) PC for a customer. It had the same AOL garbage installed but I didn't have any problems uninstalling it, and I got the same message when I uninstalled it. However, when I first powered the PC on and during the initialization process there was a question about AOL (I don't remember exactly what it was - I have a short memory) and I checked NO and it went through the new PC initialization.
If you manually deleted any AOL files before you did the Add/Remove Software uninstall it would fail as files would be missing. However, if the uninstall program won't run, you will have to manually delete AOL folders and possibly any AOL registry entries to get rid of it. However, even if it's still installed it should not affect any other operations.
ADDED: Some have noted they did a "clean" install of their new PC to get rid of unwanted pre-installed software such as AOL. This is another option.
This may sound 'backwards' but try reinstalling AOL from CD, in case some registry settings or files got corrupted/deleted and then try removing it again. I've had this work in the past though I wasn't specifically trying to remove AOL at the time.
I was able to use add/remove to delete AOL from my new 8400 a couple of weeks ago, but subsequently found a bunch of stuff that got left behind. So you might want to run a Windows file search after the remove to make sure you got rid of everything.
fireberd
9 Legend
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33.4K Posts
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December 18th, 2004 17:00
I just got back from installing a new (Gateway) PC for a customer. It had the same AOL garbage installed but I didn't have any problems uninstalling it, and I got the same message when I uninstalled it. However, when I first powered the PC on and during the initialization process there was a question about AOL (I don't remember exactly what it was - I have a short memory) and I checked NO and it went through the new PC initialization.
If you manually deleted any AOL files before you did the Add/Remove Software uninstall it would fail as files would be missing. However, if the uninstall program won't run, you will have to manually delete AOL folders and possibly any AOL registry entries to get rid of it. However, even if it's still installed it should not affect any other operations.
ADDED: Some have noted they did a "clean" install of their new PC to get rid of unwanted pre-installed software such as AOL. This is another option.
Message Edited by fireberd on 12-18-2004 02:48 PM
RoHe
10 Elder
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45.2K Posts
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December 19th, 2004 04:00