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295 Posts
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December 18th, 2005 06:00
Adobe Reader and Norton Internet Security
Hi,
I am having issues with Adobe Reader and Norton Internet Security. Whenever I try to view my credit card statements (a PDF document) from wellsfargo.com, my browser and system "freezes up" somewhat. I cannot click a link to view the PDF, but I can right-click and save it. The only way to restart is to hold the power button on my computer, or just wait a long time for the system to restart by itself through the start menu. I have found that the personal firewall in Norton Internet Security 2005 is causing this problem. When I disable the personal firewall, I am able to view my statements with no problem. I have uninstalled and reinstalled Adobe Reader, but that didn't help. So I am certain the problem is from NIS since it will work when personal firewall is disabled. My question is how can I leave the personal firewall on, but still be able to get my statements and other PDF documents? I have checked the settings and cannot seem to find a solution.
Thanks for any help!!
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sirjv
115 Posts
0
December 18th, 2005 07:00
You can actually disable it in startup if you want NIS to be turned off but working at the background.
Click start > run > type "msconfig" > go to "startup" tab > click "disable all" > click "apply" > then "close" > restart the system.
After it restarts, click the box that say "do not show this message" on the window that would pop out when you're back to the desktop.
mearah
4 Posts
0
December 22nd, 2005 12:00