Hi John, Right-click My Computer and choose Manage. Choose Local Users and Groups, if listed. Make sure that your account is a member of the Administrators group for the computer. If this is a computer in a network domain, you may or may not have access to add your account to this group. Now, this can also be done in XP Home from the control panel under User Accounts. You will need to give your account "Full Access" and/or "Administrator" access to the entire computer. One last thing, you can right-click on the Documents folder and click Properties. Look at the Security tab and see which accounts have full access to the folder. You can also try adding yourself from there and that might give you a hint to where the account you're using stands as far as whether it's an administrator-level account or not. Everytime i've seen this before it's because the account is running with restricted access rights. How to fix it just depends on whether you're using XP Home or XP Pro by using the above screens.