Those symptoms, especially in the view of everything that you have tried so far, suggest strongly that your computer may have a hardware problem of some sort. You may want to contact Dell again hoping that this time you end up talking to someone who knows how to troubleshoot computers rather than simply reading pre-written scripts.
We had the same problem with our Dimension 4550. It began after we had the computer for about six months. We installed the ATI TV program which uses alot of memory. We contacted Dell and they had us reinstall windows and were told not to do any more windows updates. None of that worked
Our solution was going into Startup in MSCONFIG and turning off programs that were needed upon start up. To further resolve our problem we bought 512 MB of RAM uping our total to 768 MB of Ram. We have not had our "Blue screen of death " since
PS we bought the 512 MB of RAM at Crucial.com for about $100
Bearw
136 Posts
0
September 2nd, 2004 18:00
Those symptoms, especially in the view of everything that you have tried so far, suggest strongly that your computer may have a hardware problem of some sort. You may want to contact Dell again hoping that this time you end up talking to someone who knows how to troubleshoot computers rather than simply reading pre-written scripts.
msgale
2 Intern
•
2.5K Posts
0
September 2nd, 2004 19:00
You should have a disk with diagnostics on it, use it!
melicca
5 Posts
0
September 7th, 2004 00:00
We had the same problem with our Dimension 4550. It began after we had the computer for about six months. We installed the ATI TV program which uses alot of memory. We contacted Dell and they had us reinstall windows and were told not to do any more windows updates. None of that worked
Our solution was going into Startup in MSCONFIG and turning off programs that were needed upon start up. To further resolve our problem we bought 512 MB of RAM uping our total to 768 MB of Ram. We have not had our "Blue screen of death " since
PS we bought the 512 MB of RAM at Crucial.com for about $100
Hope that helps.