PaulieC,

Go to http://support.microsoft.com/default.aspx?scid=kb;en-us;266221&Product=win2000 and see if the instructions there help. 

wow, I don't even think I can name all the applications I have installed on my system.

 

office xp professional, canon camera software, Matlab, Maple, palm software, roxio easy cd creator, semagic livejournal, winamp, AIM, yahoo messenger, msn messenger, weather channel desktop weather, POW! pop-up blocker, winzip, SAS programs, adobe programs, ws_ftp, eudora, norton antivirus, musicmatch, endnote, scifinder scholar, sigmaplot 2000, kaleidagraph, quicktime ...

 

and the list goes on.  Is there something specific that you're looking for?

PaulieC,

Thanks for using the Dell Community Forum.

That error can mean several things.  The first thing I would like to ask is what applications have you installed on the system?

Michael,

I checked out the website, it says to download Service Pack 2, which fixes the problem.

I've already got Service Pack 4, so since I have that I should have all the fixes on Service Pack 2.  It also states that the dlc.sys file attribute ought to be dated after 2000, and mine (I have 2 dlc.sys for some reason) are both dated 2003.

Any other ideas?  My computer is finicky; sometimes it reboots once a week, sometimes it boots every other day.  Most time it happens when I'm not in front of my computer (ie. gone for the night), but it has happened 3 times when I was working on my computer.

 

PS - I've tried searching Microsoft's Knowledge Base, but I can't any information with the specific code that I have:  0x000000d1 (0x00000000, 0x00000002, 0x00000000, 0xbff70478)

Try running the full diagnostics on the system for an extended period of time

Call me ignorant ... what would the full diagnostics be?  Sorry about that, thanks for all your help!

PaulieC,

Try running the full diagnostics on the system for an extended period of time and see if anything shows up.

PaulieC,

Boot to the Resource CD and there should be an option to run the diagnostics.

Michael,

I gave the Resource CD a whirl. I ran the whole thing (extended diagnostic testing) and no errors were found.

Any other suggestions?

PaulieC,

Resintalling the operating system is the last resort.  Let's keep this here for a while and see if anybody else out there has other ideas.

Load Linux

I'm having the exact same problem even though I'm running Windows ME, and a quick search for keywords such as "Dimension Random restart" or similar, yields hundreds of posts from people saying they also have this problem. When I searched google I noticed that this problem seems to mainly occur with Dell and Gateway OEM systems... This is a serious (and infuriatingly frustrating) problem which I think needs to be addressed by Dell thoroughly and promptly.

The rebooting may not happen for hours, but it also can happen several times within a matter of minutes.

When I contacted technical support through email regarding this problem I was taken through the usual "close all open programs" etc. suggestions (most of which I had already tried to no avail) and then eventually was told, quite simply, to re-install windows.

This, to me, seems like an overkill solution aimed at people who rarely use their systems and would have little data to backup since re-installing windows, clears out the registry completely and would require all programs to be re-installed afterwards. So as most people would agree, it's better to re-format your hard-drive first if you're going to re-install windows. That option isn't avilable to me since I haven't got everything backed up (yet), so I'm stuck with a system that reboots itself randomly every few minutes for no apparent reason.

Would it not save a lot of Dell customers a lot of hassle and hardship if Dell just looked into this problem to see what may be causing it? Having to re-install windows to fix the problem suggests to me that it's a problem within the registry or possibly a VxD problem but I looked through the registry manually and discovered nothing that, when changed, could fix the problem.

I have also tested the system for overheating by running it through a looping-benchmark in 3dMark 2001 with the highest settings to see if I could stress the system to the point where it might crash, but nothing happened. It only rebooted itself later one while I was using MS Word(!).

Surely someone has a better solution to this problem than "Re-install windows"?.....

I have a user with the same problem win 2000 sp4  Dell D600 reboots when ever it wants

taker,

Please start a new thread. In your new message, please specify any messages that are displayed when your system crashes. If the system is set up to restart automatically, you'll probably have to change that setting (in System Properties/Startup and Recovery) by unchecking "Automatically Reboot". That way, you'll have time to write down the first three or four lines of the "bluescreen" message. That's important, since without knowing what kind of system crash happened, and in what module the crash occured, it's not possible to provide any assistance.

Jim

First thing
Start--Run--sysdm.cpl--Advanced Tab--Startup and Recovery Button--uncheck "automatically reboot"--Restart the computer.
Now still be careful and save information frequently since if the computer crashes it will go to a blue screen and u have to manually reboot, but it may yield more information.

Since your diagnostics have all passed the chances that it is a hardware issue is low but not eliminated.

Also keeping the machine stale for 1.5 years is a long time and as MichealC said it might require a Re-Format

Run a search on http://eventid.net for 1001 but event IDs are not unique.

But if you decide to reformat let us know.
==Rohini