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14 Posts
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1040
November 7th, 2005 17:00
Busy Program???
Hi! I am having the following problem. Can you help?
This action cannot be completed because the other program is busy. Choose "switch to" to activate the busy program and correct the program.
When I click "switch to" the start menu pop up, and the message I have typed above stays. All my open internet windows become Non-Responsive. I have to try to close them, which cause the end now message to come up. It does this everytime I get on the interenet. I have called my ISP and they say they are not having problems. I have a cable connection. All the lights on my box are on, showing that I am online.
My dell is a 4550 series, btw.
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blackhat_L2
83 Posts
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November 7th, 2005 22:00
hi MarieWambo
(1) at the dell logo press the F8 key select the safemode option for the user name click on the administrator account it will give you a pop-up screen which says the system is running in safe mode to proceed click on yes / no select the yes option Click on start > control panel > click on Internet options click on Deleted cookies ok, click on delete files and put a check mark on deleted offline content and click on ok, click on clear history and click on yes.
(2) again under internet option on the top right click on advanced look for Browsing and under that look for Enable third -party browser extension if it has a check mark uncheck it and then click on apply and OK.
(3) click on start > run > type in prefetch then click on the edit button on the top left click on select all and then press the delete button on the keyboard
(4) click on start > run > type in msconfig under general put a check mark next to selective startup, on the top right click on services at the bottom there is a ok button just above it there is an option called Hide all microsoft services put a check mark next to it and then cleck on disable all and click on apply at the botton right. after that again on the top right click on startup click on startup and click on disable all and click on apply on the botton right and click on close it will ask you to restart the computer so click on restart
also i would suggest downloading spyware software like spyware doctor, ad-ware on your system to see for possible infection on your system
http://www.spychecker.com/program/spywaredoctor.html
http://spychecker.com/program/adaware.html
good luck and god bless
blackhat_L2
MarieWambo
1 Rookie
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14 Posts
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November 8th, 2005 00:00
I tried everything you listed and its still doing it. Should I just try "wiping out" my computer and reinstalling everything?
I called tech support this afternoon...was on the the phone for an hour...hold for 30 minutes...for them to tell me it was software problem and that my warranty did not cover that. That I needed to pay them either $99 or $239 so they could tell me how to fix it! I don't have that kind of money. I have 2 small children and its all I can do to keep them fed! But I am taking online courses to get my RN license and I need to have a working computer.
Any more advice will be greatly appreceiated. Thanks for the other options! I sure tried them immediately! I hate they didn't work=(