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July 4th, 2009 07:00

Can Dell replace my lost CDs?

While reinstalling XP, having formatted the drive, I found I was mistakenly using a CD for a non-Dell (now scrapped) PC, so the installation failed.

I lost the original set of Dell CDs for my current PC about two years ago. So what do I do now? Can Dell replace my lost CDs? If not, any other ideas?

My PC is no longer under warranty, so I haven't been able to contact Dell support on the phone to ask this question.

Thanks

Geoff

 

3.7K Posts

July 4th, 2009 07:00

HiGeoff, If you live in the US, then use this online form HERE, if you live outside the US, then contact your local dell support. For the UK is HERE for the telephone, and HERE for email.

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