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12.7K Posts

July 11th, 2007 21:00

Dell uses cable select jumper setting on all drives (sata not included), so it is the position on the cable that determines Master/Slave.  Dell uses the master (end position) as the only bootable optical drive, and yours was dead.
 
Glad you got it going.  :smileyhappy:

1.1K Posts

July 11th, 2007 21:00

It may be too late, but first find out if computer has Dell PC Restore by Symantec utility

 

This tool, if available, restores the PC system to “out of box” condition & only takes 10 minutes to complete.

 

Procedures for using Dell PC Restore by Symantec utility & also clean install procedure are here

The link also includes a step-by-step clean install procedure, this one

 

July 11th, 2007 21:00

Thanks for the teach mobodog.  I'll remember, if I should ever again volunteer to help a friend with a Dell.  It's humming along rinstalling now:)
 
On the reboot after loading windows files, it stopped at a screen saying it could not find secondary slave and to hit F1 to continue....I did and so far so good:)
 
Should I disable the non-working optic drive in the bios to keep from getting a msg about missing secondary drive?
 
Man, what a day:):)


Message Edited by megatonone on 07-11-2007 05:37 PM

2 Intern

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12.7K Posts

July 11th, 2007 21:00

"Should I disable the non-working optic drive in the bios to keep from getting a msg about missing secondary drive?"
 
Yes, you are a fast learner, or smarter than I assume.  :smileywink:
 
Don't forget to get all the Windows updates.


Message Edited by mombodog on 07-11-2007 05:43 PM

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12.7K Posts

July 11th, 2007 21:00

Try swapping the data cables on the optical drives, I think the working drive needs to be on the end of the data cable, not the middle position.

July 11th, 2007 21:00

cool!  Thanks again mobodog for the excellent help :):smileyvery-happy:

July 11th, 2007 21:00

 mombodog....You're absolutely correct.  I did as you suggested and that did the trick:).
 
Thanks very much for the help and all the responders.  I've been at this reinstall attempt for 6 hours :)...
 
I know...should have asked for your help earlier :)
 
Thanks again :)
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