Cannot Install Intel Extreme Graphics Driver

Question

When I try to install the driver for 915G Intel Extreme Graphics, I get a "setup error." If I use the device manager to try to update the driver, I get a "access denied" error. I have tried the updates from the Dell Driver download section. I have tried the updates from the manufacturer's (intel's) site. I am completely at a loss.

Right now, my video controller is showing VGA with a yellow question mark in the hardware device manager. Prior to that, the intel 915G driver was listed two times. One of those listings had a yellow question mark beside it. It would not update no matter how many times I tried. Finally I chose uninstall drivers and tried to start from scratch. Now, I cannot install/update to the intel 915G driver at all. Please help?

Could it be that a process is open which prevents me from updating the driver? Can I install the driver before Windows starts? Do I need to manually delete driver files from the previous installation? I am at a loss. Please help?

Also, if it matters any, I tried to update to SP3 through windows update site and got the same "set up" error and access denied error as when trying to update/install the intel video driver.

My System:

Dell Dimension 4700

256MB Memory

Intel Pentium 4 with HT

Windows XP Home

Integrated Graphics: Intel Extreme Graphics - 915G series

mombodog · Answer

Try this work around for your problem.

Start your PC in safe mode.

http://www.computerhope.com/issues/chsafe.htm#02

Once in safe mode, hold the Windows key down and tap R key, in the run box type the following and hit OK

net start msiserver

Navigate to the Graphics driver installer package, see if it will install now. Reboot the PC.

imposslimbo · Answer

It did not work. However I got a work around from a Microsoft tech guy. 1) Downloaded a .zip archive of two files. Unzipped both files to desktop. 2) Restarted in safe mode 3) Double clicked one of the files from the archive. A command window popped up and text just starts scrolling down the command window screen. I have no idea what the freak it was doing. The file was called reset.cmd so I guess it was resetting something? 4)When the action in the command window ended, I installed the driver package and it worked. Thank you! Message Edited by imposslimbo on 05-16-2008 12:05 PM

jeffburt · Answer

download it from intel

Windows General

Cannot Install Intel Extreme Graphics Driver

Was this post helpful?