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7484
April 17th, 2005 11:00
Cannot Uninstall NORTON
My subscription expired to Norton and was gonna download avast antivirus
I went into add remove programs and clicked Norton Remove all and it kept sying uninstallation has
failed do you want to retry which I did about 4 times Then I just downloaded avast anyway and it
immediately detected norton and windows security center says both antivirus is off and my
computer was extremely slow so I removed Avast thru System Restore and Now Norton says
Uninstall and then Reinstall becuz some of it's components are missing. I cannot update Norton and cannot uninstall it so I now have no Antivirus protection at all.
I went into msconfig and stopped Norton from running but it is still on Please Help Me
I haveDimension 2400 windows XP
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Flooby
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3K Posts
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April 17th, 2005 12:00
It would help to know exactly which version of NAV you're referring to (i.e., 2004, 2005, etc.), but for starters, have you been to Symantec's support site and run the automated Support Assistance tool? Have you checked their knowledge base for specific uninstallation instructions?
http://www.symantec.com/techsupp/support_options.html
http://www.symantec.com/search/
ceri sheeran
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April 17th, 2005 17:00
fireberd
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April 17th, 2005 21:00
I'd be carefull with the Norton removal tool. I used that and it messed up XP and I had to do a XP Repair. I was trying to remove Norton Internet Security 2005. I had removed it using the add/remove programs, as Norton says to do but I still had fragements left over and C.A. EZ Armor security suite would not install because it still detected Norton elements (I restarted Windows after removing Norton and before attempting to install EZ Armor). I went to the Norton site and as directed downloaded the removal tool, which wiped out my System Restore and some other Windows componets and thus the reason to do a Repair.
I had to finally manually remove any left over folders/files and then manually remove all Norton/Symantic entries in the Registry.
twl845
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April 17th, 2005 23:00
elgee77
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April 18th, 2005 10:00
thanx all-happy:for your responses I Have Norton 2004 and I did not purchase it the Dell tech put it on when he came to repair the 2400 mcaffee came preinstalled and why pay if avat is free The symantes site is very confusing so I will try to just remove the files from my pc Lest see what happens Thanx again
elgee77
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April 18th, 2005 11:00
simpswr
2 Intern
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3.2K Posts
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April 18th, 2005 15:00
Try deleting them in safe mode
wrs