"
Problem Description: When you are using the Windows Update Web site you receive a script error.
Resolutions:
First, check your Internet Explorer settings to make sure that they are configured correctly for the environment.
1. In Internet Explorer click "Tools," and then click "Internet Options."
2. Click "Security."
3. Click "Custom Level."
4. Make sure that "File Download" is enabled.
5. Make sure that "Run Active X controls and plug-ins" is enabled.
6. Make sure that "Active Scripting" is enabled.
7. Set your Java Permissions to "Medium safety."
8. Make sure that "Launching applications and files in an IFRAME" is enabled.
Suggestion 2 ============
Make sure you have disabled any ad removal programs, Web accelerators, and anti-virus programs prior to accessing Windows Update. These can cause script errors.
Suggestions 3 =============
If the steps above do not resolve this issue you can try the following:
1. Open Internet Explorer, click "Tools," and then click "Internet Options."
2. Click "Connections."
3. Click "LAN Settings."
4. Delete anything in the Automatic Configure text box and clear the "Use automatic configuration script" check box.
Suggestion 4 ============
If none of the above resolves this issue you can attempt to resolve it by registering the
following DLLs using the instructions below:
1. Click "Start," and then click "Run."
2. Type "regsvr32 c:\windows\system\vbscript.dll" (without the quotes). Press Enter.
3. Then type "regsvr32 c:\windows\system\mshtml.dll" (without the quotes). Press Enter.
4. Then type "regsvr32 c:\windows\system\msjava.dll" (without the quotes). Press Enter.
5. Then type "regsvr32 c:\windows\system\jscript.dll" (without the quotes). Press Enter.
6. Then type "regsvr32 c:\windows\system\msxml.dll" (without the quotes). Press Enter.
7. Then type "regsvr32 c:\windows\system\actxprxy.dll" (without the quotes). Press Enter.
8. Then type "regsvr32 c:\windows\system\shdocvw.dll" (without the quotes). Press Enter.
NOTE: The instructions above assume you are running Windows 98 or Windows ME. For Windows 2000 or Windows NT4, change "windows\system" to "winnt\system32." For Windows XP, if you upgraded from Windows NT 4 or Windows 2000 change "windows\system" to "winnt\system32." Change "windows\system" to "windows\system32" if you installed Windows XP using another method. If your operating system is installed on a drive other than "C," change the drive letter in the instructions above to reference your system drive.
Once you have completed the above procedures, please restart your computer and access the
Windows Update site.
It sounds like you have an IE problem, rather than an update problem. If this just started, try a system restore to last date available when you know it worked.
Click start>help & support
Click "undo changes..."
Follow prompts and pick last date available when it was ok. Any Microsoft updates originally installed after the date used for the restore will have to be reinstalled, but personal files won't be affected.
If that doesn't do it, open Add/Remove Programs control panel. Click Add/Remove Windows Components at the left. Uncheck Internet Explorer, exit and reboot. Now go back to that same screen and recheck IE. You'll probably need your XP CD so have it handy. Reboot when it's done. See if that fixes the script error.
It problems continue, try windows system file check:
click start>run
type in: sfc /scannow
(space between sfc and /)
click OK
Insert XP CD if sfc requests it and reboot when it's done.
joe53
2 Intern
•
5.8K Posts
0
May 7th, 2007 21:00
http://v4.windowsupdate.microsoft.com/troubleshoot/
General troubleshooting for scripting errors
SkilzDatKilz2
21 Posts
0
May 7th, 2007 22:00
joe53
2 Intern
•
5.8K Posts
0
May 7th, 2007 22:00
When you are using the Windows Update Web site you receive a script error.
1. In Internet Explorer click "Tools," and then click "Internet Options."
2. Click "Security."
3. Click "Custom Level."
4. Make sure that "File Download" is enabled.
5. Make sure that "Run Active X controls and plug-ins" is enabled.
6. Make sure that "Active Scripting" is enabled.
7. Set your Java Permissions to "Medium safety."
8. Make sure that "Launching applications and files in an IFRAME" is enabled.
============
Make sure you have disabled any ad removal programs, Web accelerators, and anti-virus programs prior to accessing Windows Update. These can cause script errors.
=============
If the steps above do not resolve this issue you can try the following:
1. Open Internet Explorer, click "Tools," and then click "Internet Options."
2. Click "Connections."
3. Click "LAN Settings."
4. Delete anything in the Automatic Configure text box and clear the "Use automatic configuration script" check box.
============
If none of the above resolves this issue you can attempt to resolve it by registering the
following DLLs using the instructions below:
1. Click "Start," and then click "Run."
2. Type "regsvr32 c:\windows\system\vbscript.dll" (without the quotes). Press Enter.
3. Then type "regsvr32 c:\windows\system\mshtml.dll" (without the quotes). Press Enter.
4. Then type "regsvr32 c:\windows\system\msjava.dll" (without the quotes). Press Enter.
5. Then type "regsvr32 c:\windows\system\jscript.dll" (without the quotes). Press Enter.
6. Then type "regsvr32 c:\windows\system\msxml.dll" (without the quotes). Press Enter.
7. Then type "regsvr32 c:\windows\system\actxprxy.dll" (without the quotes). Press Enter.
8. Then type "regsvr32 c:\windows\system\shdocvw.dll" (without the quotes). Press Enter.
Windows Update site.
SkilzDatKilz2
21 Posts
0
May 7th, 2007 23:00
RoHe
10 Elder
•
45.2K Posts
0
May 8th, 2007 03:00
Click start>help & support
Click "undo changes..."
Follow prompts and pick last date available when it was ok. Any Microsoft updates originally installed after the date used for the restore will have to be reinstalled, but personal files won't be affected.
If that doesn't do it, open Add/Remove Programs control panel. Click Add/Remove Windows Components at the left. Uncheck Internet Explorer, exit and reboot. Now go back to that same screen and recheck IE. You'll probably need your XP CD so have it handy. Reboot when it's done. See if that fixes the script error.
It problems continue, try windows system file check:
click start>run
type in: sfc /scannow
(space between sfc and /)
click OK
Insert XP CD if sfc requests it and reboot when it's done.
Ron
SkilzDatKilz2
21 Posts
0
May 8th, 2007 14:00
tommyo1954
1.5K Posts
0
May 8th, 2007 16:00