Cannot use mouse or keyboard during XP repair install

Do you have them plugged in at the back of the computer?

Yes,

the stack of 2 USB's on the left in the back have always been used by the keyboard and mouse...

thanks

bt

Sorry I meant are they Dell mouse and keyboards?

On the back of the Vostro there are 4 usbs, none marked for any particular use. I use the 2 on the left for the mouse and keyboard. There are no ps/2 slots.

Oh, sure... Yes, they are the dell OEM mouse and keyboard that came with the unit.

Are they mice and keyboards?

New information: I reattempted the repair install, the pop up box where it always freezes is one where it asks if I want to re-install the RealTek High Def Audio hardware (it "has not passed Windows logo testing"--though it came in/with the machine). Could this be causing the conflict somehow? Doesn't seem likely but this is where the problem always happens..

This is strange, I have never had the problem with a Dell Keyboard and Mouse. I have seen other people have the problems if using a keyboard or mouse thats not Dell but its generally only been in older systems.

Hi,

I'm also having the same problem.

I'm wondering if the original poster has sorted this problem out? Otherwise i'm going to create a new thread about this problem.

Here's a screenshot of the problem...

What Service Pack is on your Reinstallation CD?

Hi,

I'm using  Service Pack 3.

Here's a picture of the disk...

Thanks, what is the model of your system?

It may be worthwhile attempting to slipstream the driver to the installation CD.

Hi natakuc4,

The model of my system is a Dell Inspiron Zino (not the HD one).

Also can you explain how I slipstream the driver to the installation CD? Will this get the keyboard and mouse moving when alert box comes up?

To be honest I'm not sure as I've never had the problem. If the correct driver is slipstreamed it may bypass it though.

Download R230689.exe and extract it with 7zip (install the 7zip .msi file and then right click the R230689.exe file and select 7zip extract to "R230689".) This will create a folder called R230689. In this folder there will be an XP32 and XP64 folder. The driver we want is in the XP32 folder.

Insert your Dell Windows XP Reinstallation CD/DVD and go to computer, open the CD and copy the entire contents, press Ctrl + A (select all), Ctrl + C (Copy) and in a new folder on your desktp press Ctrl + V (paste).

Download and install nlite (1.4.9.1). 

Run nlite and when asked for XP installation select the folder you copied your XP disc to. Then click next and next again.

Select "Drivers"

Select insert, then go to the folder you extracted earlier with 7zip R230689/XP32 and select the driver in there.

To create a bootable CD/DVD open nlite again, select your Windows XP installation again. This time select "Bootable .iso"

Select next.

Click Make ISO save it in an appropriate place. You then burn this program to a CD or DVD. I will assume you don't have an appropriate program and hence for completeness tell you to download and install imgburn. Run imgburn

Select "Write Image File to Disc"

Browse for your .iso file and then finally click the burn file to disc button. Wait for it to burn.

Use this new disc to install Windows XP.

Note if you haven't carried out step 1. you may instead directly insert your Windows CD/DVD.

Create an image from the disc and then insert a blank CD/DVD and write the image to it.

Use the new CD/DVD for installing XP.

Select insert, then go to the folder you extracted earlier with 7zip R230689/XP32 and select the driver in there.

I just want you to confirm, is this the driver I should select?...

I just want to make sure before I complete the whole process.