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June 5th, 2008 16:00
Cisco VPN Client
Hey everyone.
I just got my new D630 and love it. The other day I was installing the VPN Client for vista and while it was installing I was doing some other stuff and long story short I got the blue screen and my computer restarted. The VPN install was like 90 something % complete. The icons and folder under program files for cisco is there, but when i run the program it says, " The action is only valic for products that are currently installed."
So i figure I need to reinstall it. I go to do that and it says Error 28000 and basically says I have to uninstal the existing version before I can instal a new version.
The add/remove programs list does not display this program.
I tried using RegSupreme - if i click the icon for software manager - it shows the Cisco VPN Client program - I hit uninstal and it says successfully removes 0 files and a couple reg keys. But then it moves the Cisco program to the top of the list of programs - I now click uninstal and it prompts me saying it will remove the folder from the Program Files. I click ok and it says access denied (same message as when I to physically delete this folder from the Program Files folder). I have run this as Administrator and get the same message.
I also tried the Windows Installer Cleanup Utility and it doesnt even show the VPN Client program in the list.
So at this point I have no clue what I can do other than doing a fresh OS install - which I dont want to do and dont have time for. Im getting ready for an event where I will be on the opposite side of the country, so I need to get this up and running now.
Thanks in advance for any help! :smileyhappy:


Dr. Lawrence Ho
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2K Posts
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June 5th, 2008 18:00