OK i turned of my DSL and less than one minute after it restarted... lately it won't go 5 minutes without restarting. So now i know it's not WOL. As for System restore i have already done that once and ran AV scans after everything was updated and it still continued. I have firewall protection and 3 AV programs and they are not finding anything. Right now I'm on another computer because my computer cannot be on more than 5 minutes before restarts. I also have an update, I turned off my computer at night when i went to bed. I woke up in the morning and got ready for school and a couple of minutes before i left i noticed my computer was on and it was sitting there restarting over and over.... it did this after i had turned it off the night before. Im sure it's not a virus/Trojan because i run scans all the time because of the restarts and every time it does restart i run a scan. As for overheating it cannot be that because i have already checked the fans and they are working and the computer will restart within minutes from when i turn it on. I know everything it plugged in and working, I've already check all this and I know the RAM is compatible because it's the same RAM from when i first got the computer. The computer is a year and 3 months old so my warranty ran out 2 months before the restarts started to occur which of course is just my luck. Also i check my outlet and plugged it into another outlet and it continued to restart. The only thing that i think i haven't check would be the power strip everything is plugged into but I'm about to try that. If that's not the problem i would have to say it's a hardware problem? I hope some of this updated information helps...
thanks again for everyone's help
oh and Power Supply Unit what is that exactly... The power strip? The outlet? Where the plug plugs into the computer?
oh my gosh i wish i got the LED link befor! mine will blink amber and starts back up which means a power supply or system board failur has occured...
I think im going to order a power supply because i belive thats what it is but im going to look into it a little more...
Also now i can't even get on the computer(I'm on the other computer in the house) i get the blue screen saying "A problem has been detected and windows has been shut down to prevent damage to your computer" under that it says "Unmountable_Boot_Volume" then it has a stop code i belive, it says "Stop: 0x000000ED (0x86779900, 0xC0000006, 0x00000000, 0x00000000)"
At least you now know it’s hardware related :smileysad:
Not wishing to put a damper on diagnostics, but I’ve just done a quick search for similar problem posts
And some are near identical to yours!!!
If you haven’t already searched & beforerunning out & buying a replacement PSU
Suggest you first read this post (has full story link to Tech Support Guy Forum) then read this post.
If still interested?
The above are only two of many DIM E510 auto restart problem posts from here
Hopefully & fingers crossed you may be lucky that it’s just a failed PSU & that constant restarts haven’t damaged hard disk drive(s) or PC mobo is busted?
Good luck :smileywink:
PS: Unmountable_Boot_Volume
It usually means hard disk drive(s) damaged/failed
or bad sectors (damage file system)
Need to use chkdsk c: /r (blank space between C: & /r) command tool MS KB
297185
right now i cant run a check disk because it keeps restarting so I'm going to order a new PSU and if that doesn't work I'm going to look into getting a new mobo. and I'm going to Ctrl+F11 it when i can because i won't lose but about a months worth of stuff because i already did one about 3 weeks to a month ago.
I got a question Bell Boy... what do you think i should do? order the PSU and then get a mobo if the PSU doesn't solve the problem?
Sorry i really don't know what to do about this problem because right now i don't have much money and i don't want to waist money on something that is not going to solve the problem...
Now suggest you work offline until the PC problem is resolved.
Before reading the following just one last software check
Make sure you only have ONE AV application installed &/or active (i.e. enabled), having more than one causes major problems.
If you have already done that, then read on?
Next, carefully double check ALL internal cables are securely connected, includes reseating memory sticks then power-up, switch on PC & try it again.
Not sure what you mean by “never got any useful… it never found anything”
One way or another, if Chkdsk successfully runs it provides a report (not the exact wording but)
(A) C drive is not dirty – if there are no bad sectors
(B) Error found in the following sectors etc.. – only if HDD has damaged sectors
Pull PC power cable plug out at mains wall socket, leaving PC powered off for at least one day cool off period
When switching on I’d first try to run Chkdsk – that is only if the PC doesn’t start usual auto restart cycle
Try this method:
1. Insert your WXP CD then reboot (if prompted select boot from CD or DVD drive)
2. If an Administer password prompt appears, leave it as a blank entry
3. At first screen, press R to select use Recovery Console
4. At the C: prompt, type in the term chkdsk c: /r (note the blank space between c: & /r) then press Enter key
5. Chkdsk runs through a number of phases & it’s very likely that you have HDD or bad sector corrupt files therefore will probably take a long time to run (hours rather than minutes).
6. When the process completes, type fixboot & press Enter key to repair (if any) damaged/corrupt boot files.
7. Answer Yes when prompted.
8. To exit the Recovery Console and restart the computer, type exit.
At best, it may successfully run & report:
No bad sectors, or
Fixed corrupt system files on bad sectors (if it does, PSU may then handle normal start/stop loads)
At worst, if the auto restart cycle kicks-in & interrupts the Chkdsk process it may screw-up your system files, but you can always use DSR again to recover your system.
You then need to consider replacing PSU as first step, then use DSR & then run Chkdsk a.s.a.p.
If the Chkdsk process then runs & reports damaged HDD sectors, then suggest replace HDDs.
Keep PC power switched off, until HDDs are replaced
Otherwise replaced PSU may not handle (for another extended period) constant restarts – caused by damaged HDD sector file system.
You will NOT have the DSR utility after replacing HDDs, you will need to format HDDs & reinstall WXP.
If problem returns then it’s time to consider if it’s worth or even possible to replace the mobo
Reading some of the similar problem link posts, some decided to call it a day
Note Dell replacements tend to be refurbished parts with very limited warranty
Depends on your DIM E510 PC build spec: PSU is $54, HDDs from $71 to $109, click here
Not sure if Dell supply replacement mobo (unless under warranty), probably cost prohibitive, you would need to enquire?
Option 2 – Challenge Dell warranty
With nothing to lose, you may as well contact Dell & politely try to convince them that the problem started before warranty ended but you thought it was software related & unfortunately have spent too much time trying to fix it.
Option 3 – Take PC to reputable local repair shop:
They may provide a free or low quote cost for testing PC components (PSU, HDDs, mobo etc) then you request a confirmed repair cost & if any warranty for repair work done.
Option selected is then down to total repair cost versus purchase cost for new or refurbished PC
Justinu1989
24 Posts
0
May 15th, 2007 17:00
BELL BOY
1.1K Posts
0
May 15th, 2007 20:00
Justinu1989
The PSU is a PC internal Power Supply Unit
If you don’t have DIM E510 User Manual then click here for section relating to Removing and Installing Parts
PS:
Don’t think you never mentioned any error beep codes or LED status indicators?
Doesn’t always detect or identify the hardware failure but have you tried Diagnostics section here
Message Edited by BELL BOY on 05-15-2007 05:18 PM
Justinu1989
24 Posts
0
May 15th, 2007 22:00
BELL BOY
1.1K Posts
0
May 15th, 2007 22:00
Justinu1989
Thank goodness :smileyvery-happy:
At least you now know it’s hardware related :smileysad:
Not wishing to put a damper on diagnostics, but I’ve just done a quick search for similar problem posts
And some are near identical to yours!!!
If you haven’t already searched & before running out & buying a replacement PSU
Suggest you first read this post (has full story link to Tech Support Guy Forum) then read this post.
If still interested?
The above are only two of many DIM E510 auto restart problem posts from here
Hopefully & fingers crossed you may be lucky that it’s just a failed PSU & that constant restarts haven’t damaged hard disk drive(s) or PC mobo is busted?
Message Edited by BELL BOY on 05-15-2007 07:06 PM
Message Edited by BELL BOY on 05-15-2007 07:25 PM
Justinu1989
24 Posts
0
May 16th, 2007 00:00
BELL BOY
1.1K Posts
0
May 16th, 2007 00:00
Hmmmm, exactly a month ago, replied (this one) to your “File 9 Dirty” post
Not sure if you ever had any success using chkdsk & obtained a meaningful HDD scan sector report?
It could be a chicken & egg scenario, that is:
Corrupt system files on HDD bad sector(s) may have caused the constant restarts & subsequently overloaded the PSU or vice-versa?
Anyway, based on your error message here’s another MS KB 555302
Message Edited by BELL BOY on 05-15-2007 08:36 PM
Justinu1989
24 Posts
0
May 16th, 2007 00:00
Justinu1989
24 Posts
0
May 16th, 2007 01:00
BELL BOY
1.1K Posts
0
May 16th, 2007 13:00
Justinu1989
Now suggest you work offline until the PC problem is resolved.
Before reading the following just one last software check
Make sure you only have ONE AV application installed &/or active (i.e. enabled), having more than one causes major problems.
If you have already done that, then read on?
Next, carefully double check ALL internal cables are securely connected, includes reseating memory sticks then power-up, switch on PC & try it again.
Not sure what you mean by “never got any useful… it never found anything”
One way or another, if Chkdsk successfully runs it provides a report (not the exact wording but)
(A) C drive is not dirty – if there are no bad sectors
(B) Error found in the following sectors etc.. – only if HDD has damaged sectors
Pull PC power cable plug out at mains wall socket, leaving PC powered off for at least one day cool off period
When switching on I’d first try to run Chkdsk – that is only if the PC doesn’t start usual auto restart cycle
Try this method:
1. Insert your WXP CD then reboot (if prompted select boot from CD or DVD drive)
2. If an Administer password prompt appears, leave it as a blank entry
3. At first screen, press R to select use Recovery Console
4. At the C: prompt, type in the term chkdsk c: /r (note the blank space between c: & /r) then press Enter key
5. Chkdsk runs through a number of phases & it’s very likely that you have HDD or bad sector corrupt files therefore will probably take a long time to run (hours rather than minutes).
6. When the process completes, type fixboot & press Enter key to repair (if any) damaged/corrupt boot files.
7. Answer Yes when prompted.
8. To exit the Recovery Console and restart the computer, type exit.
At best, it may successfully run & report:
No bad sectors, or
Fixed corrupt system files on bad sectors (if it does, PSU may then handle normal start/stop loads)
At worst, if the auto restart cycle kicks-in & interrupts the Chkdsk process it may screw-up your system files, but you can always use DSR again to recover your system.
You then need to consider replacing PSU as first step, then use DSR & then run Chkdsk a.s.a.p.
If the Chkdsk process then runs & reports damaged HDD sectors, then suggest replace HDDs.
Keep PC power switched off, until HDDs are replaced
Otherwise replaced PSU may not handle (for another extended period) constant restarts – caused by damaged HDD sector file system.
You will NOT have the DSR utility after replacing HDDs, you will need to format HDDs & reinstall WXP.
If problem returns then it’s time to consider if it’s worth or even possible to replace the mobo
Three options:
Option 1 – DIY knowing Dell refurbished part(s) cost & risks
Reading some of the similar problem link posts, some decided to call it a day
Note Dell replacements tend to be refurbished parts with very limited warranty
Depends on your DIM E510 PC build spec: PSU is $54, HDDs from $71 to $109, click here
Not sure if Dell supply replacement mobo (unless under warranty), probably cost prohibitive, you would need to enquire?
Option 2 – Challenge Dell warranty
With nothing to lose, you may as well contact Dell & politely try to convince them that the problem started before warranty ended but you thought it was software related & unfortunately have spent too much time trying to fix it.
Option 3 – Take PC to reputable local repair shop:
They may provide a free or low quote cost for testing PC components (PSU, HDDs, mobo etc) then you request a confirmed repair cost & if any warranty for repair work done.
Option selected is then down to total repair cost versus purchase cost for new or refurbished PC