mmmm... even when Norton is very "heavy" I don't think that it could delay that much the booting process... You mentioned two things "updating windows" and "installing Norton"... For my personal experience I can tell you is a thousand times better install windows from zero, I mean, boot with the windows install cd and format the hard drive (making a backup of your files first.. obviously ;-)). Tell your friend to try other antivius like McAffe, Nod32, Kapersky, they are the same thing or even better than Norton, and they are much more "light". I use McAffee Internet Security Suite and it works great. Good Luck P.S ... after installing windows make sure of install the right drivers according the PC model.
From past helpdesk experience we had to do a complete reinstall to get nortons out of the system.
When it works right it's fine, but when it goes bad.... Norton inbeds itself in the OS sytem and it's mess to get out. Next up it Mcafee,.. not as bad. Then there is AVG which is free and comes out clean. You may need to do a clean install as suggested earler. Then when it's running right image it.
Anti-Virus (AV) software does soak up CPU but not to the extent that you report.
Make sure you only have one active Firewall/AV program running (otherwise reduces or may stop performance)
Time consuming but you can try disabling (one at a time) any suspect programs that auto load on windows start up & recheck reboot time.
Work off-line if disabling any Firewall/AV applications.
Safest method is to right click on system tray program icon or from Start > All Programs
Programs have different ways of disabling them on next windows start up, some via a Settings option, others have a "do not load program on next start up" type dropdown option.
Another method only if you know what you are doing
Start > Run type in the term msconfig then click OK
Click on the BOOT.INI tab & make sure you only have one operating system
The entry should look something like
[boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
Now click on the Startup tab
Only if you know what you are doing, you can uncheck certain Startup Items that load on Windows boot process
After making change(s) click Apply
On the restart prompt, click Restart button
After PC restarts a System Configuration Utility message appears, check box enable the “Don’t show this message………” this will stop you receiving same message every time your PC launches Windows.
You can always go back & check box enable the Startup Item again by running msconfig, as described above.
ARretired
5 Posts
0
March 19th, 2007 22:00
simpswr
2 Intern
•
3.2K Posts
0
March 19th, 2007 22:00
Doany3
9 Posts
0
March 19th, 2007 23:00
Message Edited by Doany3 on 03-19-2007 07:26 PM
Infobug
4 Posts
0
March 20th, 2007 01:00
BELL BOY
1.1K Posts
0
March 20th, 2007 01:00
Anti-Virus (AV) software does soak up CPU but not to the extent that you report.
Make sure you only have one active Firewall/AV program running (otherwise reduces or may stop performance)
Time consuming but you can try disabling (one at a time) any suspect programs that auto load on windows start up & recheck reboot time.
Work off-line if disabling any Firewall/AV applications.
Safest method is to right click on system tray program icon or from Start > All Programs
Programs have different ways of disabling them on next windows start up, some via a Settings option, others have a "do not load program on next start up" type dropdown option.
Another method only if you know what you are doing
Start > Run type in the term msconfig then click OK
Click on the BOOT.INI tab & make sure you only have one operating system
The entry should look something like
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
Now click on the Startup tab
Only if you know what you are doing, you can uncheck certain Startup Items that load on Windows boot process
After making change(s) click Apply
On the restart prompt, click Restart button
After PC restarts a System Configuration Utility message appears, check box enable the “Don’t show this message………” this will stop you receiving same message every time your PC launches Windows.
You can always go back & check box enable the Startup Item again by running msconfig, as described above.
ARretired
5 Posts
0
March 20th, 2007 11:00