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Clark.Kent
Copper

DSUpdate.exe runtime error

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Windows 7 64 bit Home Premium.  I have encountered a runtime error message as follows:

"Program:...Data Safe Local Back Up\Components\DSUpdate\DSUpdate.exe.  Abnormal program termination."

That's pretty much it, no error code or numbers. 

I go to the file/folder for DSUpdate.exe, open to follow the prompts as suggested from a community post I read, and get the above message.  It also suggested I create recovery media for a work around, which I had already done. 

Any other suggestions? 

This was a window that popped up titled;  Runtime error,  Microsoft Visual C++Runtime Library, with the above error message in the window. 

 

 

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25 Replies
bernardmic
Copper

Re: DSUpdate.exe runtime error

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I am stuck with the same problem here on my brand new Dell Inspiron Win 7 Home Premium. Exception is in French environment.,

A runtime error from Visual C++ cannot be debugged unless more info appears on the offending program. A line number or error number is required to offer developpers some clue about what is happening. None appears. Invoking task manager we however find there are 2 processes running when the error occurs:

DSUpd.exe

DSUpdate.exe

Which one is at fault we can only guess since the error message says nothing.

Come on Dell.... fix this one since this is from one of your code modules.

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Re: DSUpdate.exe runtime error

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Same problem Dell Inspiron 580 running  Win 7 Pro 64 bit.    Acknowledging the error doesn't seem to have any immediate effect however I find that Windows 7 locks up at some point following this error.   A reboot returns all to normal.  

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bernardmic
Copper

Re: DSUpdate.exe runtime error

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Mine does not freeze at a later time.

Maybe it is because I go into the task manager right after the message box and kill both processes.

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Re: DSUpdate.exe runtime error

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Yep.  Same problem with a Dell Inspiron 620 running Windows 7, 64 bit Home Premium

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MARinehold
Copper

Re: DSUpdate.exe runtime error

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Windows 7 64 bit Ultimate sp1

DSUpdate Run Time Error

Still no word from DELL?

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David Hearn
Copper

Re: DSUpdate.exe runtime error

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Me too, me too!

Dell Inspiron 560

Windows 7 Home Editiion upgraded to Windows 7 Professional

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David Hearn
Copper

Re: DSUpdate.exe runtime error

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SP1, 64 bit.

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Z_arab
Copper

Re: DSUpdate.exe runtime error

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Win7 Ultimate 64bit on Studio Xps 7100 - same error

Re: DSUpdate.exe runtime error

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ftp.us.dell.com/.../DELL_DATASAFE-LOCAL-2-0_A01_R249580.exe

Try installing this patch

Mark my answer as resolved if your issue is resolved

Best Regards,

VeejDeej

Endorse me: http://goo.gl/C3567
Dell user
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