This post is more than 5 years old
1 Message
0
662062
DSUpdate.exe runtime error
Windows 7 64 bit Home Premium. I have encountered a runtime error message as follows:
"Program:...Data Safe Local Back Up\Components\DSUpdate\DSUpdate.exe. Abnormal program termination."
That's pretty much it, no error code or numbers.
I go to the file/folder for DSUpdate.exe, open to follow the prompts as suggested from a community post I read, and get the above message. It also suggested I create recovery media for a work around, which I had already done.
Any other suggestions?
This was a window that popped up titled; Runtime error, Microsoft Visual C++Runtime Library, with the above error message in the window.
Jottle515
18 Posts
0
November 13th, 2014 13:00
Don't bother. It won't fix it. The only solution for this issue is to uninstall datasafe via the windows control panel and then reinstall. The installer is available here Download the Basic Version of DSL
Click here to download . I had issues uninstalling datasafe via the windows control panel so I had to use Revo Uninstaller. But it's working fine now once that I've reinstalled datasafe again.
bernardmic
3 Posts
0
May 7th, 2012 06:00
I am stuck with the same problem here on my brand new Dell Inspiron Win 7 Home Premium. Exception is in French environment.,
A runtime error from Visual C++ cannot be debugged unless more info appears on the offending program. A line number or error number is required to offer developpers some clue about what is happening. None appears. Invoking task manager we however find there are 2 processes running when the error occurs:
DSUpd.exe
DSUpdate.exe
Which one is at fault we can only guess since the error message says nothing.
Come on Dell.... fix this one since this is from one of your code modules.
Propertygeek
1 Message
0
May 9th, 2012 22:00
Same problem Dell Inspiron 580 running Win 7 Pro 64 bit. Acknowledging the error doesn't seem to have any immediate effect however I find that Windows 7 locks up at some point following this error. A reboot returns all to normal.
bernardmic
3 Posts
0
May 10th, 2012 05:00
Mine does not freeze at a later time.
Maybe it is because I go into the task manager right after the message box and kill both processes.
markhayworth
2 Posts
0
May 12th, 2012 13:00
Yep. Same problem with a Dell Inspiron 620 running Windows 7, 64 bit Home Premium
MARinehold
1 Message
0
May 21st, 2012 13:00
Windows 7 64 bit Ultimate sp1
DSUpdate Run Time Error
Still no word from DELL?
David Hearn
2 Posts
0
May 30th, 2012 09:00
SP1, 64 bit.
David Hearn
2 Posts
0
May 30th, 2012 09:00
Me too, me too!
Dell Inspiron 560
Windows 7 Home Editiion upgraded to Windows 7 Professional
Z_arab
3 Posts
1
June 4th, 2012 12:00
Win7 Ultimate 64bit on Studio Xps 7100 - same error
Vejay_Sarathy
319 Posts
0
June 5th, 2012 06:00
ftp.us.dell.com/.../DELL_DATASAFE-LOCAL-2-0_A01_R249580.exe
Try installing this patch
Jottle515
18 Posts
0
June 5th, 2012 11:00
Can you provide some details about this patch? Does it directly address this dsupdate.exe error we're all having?
Z_arab
3 Posts
0
June 9th, 2012 04:00
Thank you!
it seems to work
best regards,
Stefano
maxd
2.4K Posts
0
June 11th, 2012 10:00
http://www.dell.com/support/drivers/la/en/19/DriverDetails/DriverFileFormats?c=la&s=dhs&cs=19&l=es&DriverId=R249580
Z_arab
3 Posts
0
June 18th, 2012 15:00
AGAIN!
aaarghhhhhh.......
i'm the only one with that problem?
bernardmic
3 Posts
0
June 18th, 2012 16:00
I got mine fixed by removing the DataSafe software entirely.
I could not care less about the software. I am an avid user of Acronis True Image Home 2011 anyway and that software does not bug you at all.