Delete files in MediaDirect

Question

I am preparing a Dell Inspiron 9400 for resale, and have been trying to delete all user data.  I deleted the main user account, leaving only the administrator account, and over-wrote all blank space on the drive.  That appears to have got rid of all the user files.  However, on booting with the MediaDirect button, there are still photos and contact details listed.  How can I delete these?  I do not have the original OS or MediaDirect installation DVDs.

Robert3142 · Answer

I have solved this with a restore to factory settings. When pressing Ctrl-F11, it appears that only the right hand Ctrl button works, not the left...

Windows General

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