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Dell 4600 WinXP Home error message "unmountable boot volume" after applying updates and restarting
Warning - This is my first time using any online forum! If I transgress any etiquette, let me know.
I am asking this for my brother-in-law. He has a new Dell 4600 with Windows XP Home Edition--hasn't has it for very long. He tells me that he was notified of some updates to apply (I am not sure if they were Norton anti-virus live updates or Microsoft updates or Dell updates). After the updates applied, he was instructed to restart the computer. When he did, he got the following error message: Unmountable_boot_volume technical information Stop: 0x000000ED (0x82364e30, 0xc0000006, 0x00000000, 0x00000000)
Can anyone tell me what might be wrong and what steps he needs to follow to clear up this problem?
Thanks!
Vicki
Denny Denham
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August 15th, 2004 16:00
See if the second corrective measure here corrects the problem.
Your first post in a forum is excellent, you identified the hardware involved, the action preceding the problem, and provided a precise description of the error message.
DTalesV
2 Posts
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August 16th, 2004 10:00
Thanks for the link to the Microsoft Knowledge Base article. It took a while to work through it all, but I did get my brother-in-law's PC working. I had to boot from the WinXP CD, run the CHKDSK /r and then restart. Running the Chkdsk took almost an hour.
Thanks for the help!
Vicki