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fireberd
9 Legend
•
33.4K Posts
0
April 29th, 2010 17:00
Do a google search for acpi.sys or acpi.sys corrupted and you will find a lot of info on it.
A Windows XP "Repair" procedure will probably fix it too, but you will need a Windows XP install CD to do that.
BELL BOY
1.1K Posts
April 29th, 2010 19:00
Hi Emma
Dell model code doesn’t mean much in these Forums, better if you include the Dell model (e.g. Inspiron, etc.)
Also helps if you can provide information about anything done just before the problem started?
E.g. hardware added/changed, was computer shutdown normally (Windows shutdown) or not, etc…?
If hardware or BIOS is causing the problem then a Dell OEM XP CD won’t help?
Otherwise if software related, you will need to obtain a Dell OEM XP Pro CD, as mentioned by fireberd
Note: you can’t use an XP Pro SP2 version CD for repair if the present OS is XP Pro SP3
Anyhow, if in the USA, then click here to request Dell CDs
If not then you need to contact your local region Dell Support
Otherwise you could restore computer to factory condition by initiating Dell PC Restore
Dell step-by-step procedure is click here
Note: if you use Dell PC Restore, you will lose All your personal data & any software added since purchase date
Dell Support Resources
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fireberd
9 Legend
•
33.4K Posts
0
April 29th, 2010 17:00
Do a google search for acpi.sys or acpi.sys corrupted and you will find a lot of info on it.
A Windows XP "Repair" procedure will probably fix it too, but you will need a Windows XP install CD to do that.
BELL BOY
1.1K Posts
0
April 29th, 2010 19:00
Hi Emma
Dell model code doesn’t mean much in these Forums, better if you include the Dell model (e.g. Inspiron, etc.)
Also helps if you can provide information about anything done just before the problem started?
E.g. hardware added/changed, was computer shutdown normally (Windows shutdown) or not, etc…?
If hardware or BIOS is causing the problem then a Dell OEM XP CD won’t help?
Otherwise if software related, you will need to obtain a Dell OEM XP Pro CD, as mentioned by fireberd
Note: you can’t use an XP Pro SP2 version CD for repair if the present OS is XP Pro SP3
Anyhow, if in the USA, then click here to request Dell CDs
If not then you need to contact your local region Dell Support
Otherwise you could restore computer to factory condition by initiating Dell PC Restore
Dell step-by-step procedure is click here
Note: if you use Dell PC Restore, you will lose All your personal data & any software added since purchase date