Dell Musicmatch Jukebox

Question

Hi,    I'm having a problem with my cd drive so I put in a music cd to check the drive.   The Dell Jukebox by musicmatch v9 on the pc is crashes and is not responding.  I have to use the task manager to end it.    I got out the blue Dell application cd and tried to reinstall it.  First of all my Inspiron 6000 wasn't listed in the model box.    Then it said my computer has a newer version of musicmatch.  PC is version 9.  The Musicmatch version on the application cd is version 8.  So I didn't install it.   According to my notes a month after I got the computer (6/05) I had to ask Dell support for the application cds that were missing.  I think I was missing musicmatch on my pc, that's why I called for the cds.   If I orginally had v8 could I have somehow updated to v9?  So should I now install v8 and then be able to do an update?   Christine Dimension E520 Desktop MS Media Center Edition 2005 - Current Intel Core 2 Duo processor E6300 2GB dual-channel DDR2 SDRAM Integrated Audio - SigmaTel High Def Video - NVIDIA GeForce 7300 LE 320GB HD D: is Philips DVD-Rom DROM6316 E: is NEC DVD+-RW ND-3650A Monitor is E207WFP Inspiron 6000 Win XP sp2 - Current Intel Pentium M 730 (1.6ghz/2MB) Accelerator 900 Graphics 80GB HD Intel PRO/wireless 2200 Inspiron 1501 Win XP MCE 2gb AMD Turion 64 1GB DDR2 533MHz 2 Dimm Phillips DVD+-RW SDVD8820 Comcast Cable Modem to Alpha Shield firewall to Netgear Router. Wireless to Inspiron 6000 & 1501 and wire to Dim E520.

Severus S · Answer

Christine,   Try uninstalling Music Match, then reinstall version 8 and see if the crashes stop.   Your drives are not showing any error codes in Device Manager are they?   Good day, Severus

ae38cb5bb8b0410 · Answer

MusicMatch was replaced by Yahoo awhile ago, check your driver and downloads page.

Severus S · Answer

Kpo127,   I do not see it listed under any of the three systems she has in her signature. I didn`t think Dell had the Yahoo version yet but I could be wrong, I guess she could try Yahoo if she wants the latest. I like the old MM, version 8.2.   Good day, Severus

ae38cb5bb8b0410 · Answer

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=CE3AC5C5498A6A9EE030A68F27282C4A&doclang=en&cs=

Windows General

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