I tried to create a Win 7 USB based recovery tool, but it allways tells me, that there is no connection with the back-end possible. Are the servers at Dell down? Do I just have to wait or what should I do?
I'm getting the same issue putting in a service tag for my XPS 15.
It's possible to use Microsoft's media creation tool to get Windows 10 here: https://www.microsoft.com/en-au/software-download/windows10
I'm trying this now, but I don't know if I'm going to run into problems that I wouldn't run into with the Dell version of the tool. I think that mainly the Dell version is the version of windows that came with your computer, while the one you'll get from Microsoft if the latest version. In either case, I think drivers will need to be installed separately, so I don't think the Dell version has any real advantages if what you ultimately want it is the latest version of Windows 10, but I could be wrong.
Same story! Can't fix my pc!
says unable to connect to backend.
Server responds: <Message>Service Profile Throttle Limit Reached</Message>