Note - Dell Recovery and Restore will only work with an existing image on the HDD (hard disk drive). So it would not work with a blank replacement HDD or a format/clean operating system installed HDD. Note - Download a recovery image of the OS customized for your Dell product. Dell customization of the Windows image includes: - Updated patches that address common issues for Dell systems. - Dell support information. The image provided in this download was configured to be bootable from either a DVD or USB. The recovery image contains the version of Windows that came installed on the computer as it shipped from Dell. If you have upgraded your operating system, you will need to reinstall the upgrade after you have restored your system to the factory settings.
* Dell is unable to supply OS CD's once the computer goes "marketing" EOL (end of life). You must purchase the OS CD from a 3rd party vendor * Software shipped with the system