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2 Intern
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495 Posts
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70108
August 28th, 2004 01:00
Dell Solution Center, and Windows XP SP2
Since installation of XP SP2, on my computer, Dell Solution Center no longer works.
Could someone from Dell please advise if Dell intends to fix Dell Solution Center to make it compatible with SP2, or should this software simply be deleted.
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dejus
10 Posts
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August 28th, 2004 02:00
Same here ... WXP SP2 upgrade today and the DELL Solution no longer works. Using DELL Dim. 4300. I'll keep on eye on this post as I would like to know the fix. Regards, Roger.
VCraig
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2.1K Posts
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August 28th, 2004 03:00
VCraig
2 Intern
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2.1K Posts
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August 28th, 2004 04:00
Scoobydooby,
When you said "Dell Solution Center" I thought you meant the Dell portion of the XP Help and Support applet accessed via Start/Help and Support. After rechecking I then saw the "Dell Solution Center" button in the top toolbar. It will open when I click on it, but then clicking on any of the five topics listed produces a "page can't be displayed". Is this the problem you've posted about?
scoobydooby
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495 Posts
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August 28th, 2004 04:00
I also installed SP2 from the full 266MB IT professional download.
So this is not a factor in Dell Solution Center no longer working.
volcano11
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28K Posts
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August 28th, 2004 04:00
See the following post on the Software - Other Software forum:
http://forums.us.dell.com/supportforums/board/message?board.id=sw_other&message.id=39951
Steve
VCraig
2 Intern
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2.1K Posts
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August 28th, 2004 04:00
Hmmmph.....well, so much for that ...
scoobydooby
2 Intern
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495 Posts
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August 28th, 2004 07:00
VCraig,
"Is this the problem you've posted about?"
Yes, the problem is exactly as you described it.
Before I delete Dell Solution Center, I hope we could get an official answer from Dell in this forum that there will not be a fix.
5fc5e52801914a6
403 Posts
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August 28th, 2004 12:00
larryme
7 Posts
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August 28th, 2004 12:00
Optiplex GX240 XP Pro
Inspiron 1100 XP
Optiplex GX260 XP
All SP2
All hard wired together thru Ethernet Router; Cable modem connected, RR
Norton internet security
Tried with XP firewall on and off and with I/S disabled. Still failed.
Netscape 7.2
Message Edited by larryme on 08-28-2004 09:41 AM
Message Edited by larryme on 08-28-2004 09:46 AM
VCraig
2 Intern
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2.1K Posts
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August 28th, 2004 17:00
Unhappy45....
I didn't do a reformat and OS reinstall before installing the SP2. How about the other posters here with the problem - was a clean reinstall done prior to the SP2 install?
Hydralisk00222
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2.4K Posts
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August 28th, 2004 18:00
Help and Support Center works but...
DSC loads but all the links are dead
VCraig
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2.1K Posts
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August 28th, 2004 19:00
VCraig
2 Intern
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2.1K Posts
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August 28th, 2004 19:00
Sorry for the double post....don't know how that happened...
Message Edited by VCraig on 08-29-2004 12:09 AM
scoobydooby
2 Intern
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495 Posts
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August 28th, 2004 19:00
No, I did not do a clean reinstall.
The only program not working since SP2, as far as I can tell, is Dell Solution Center.
What I don't understand, if unhappy45 did a clean reinstall, from where did he get the Dell Solution Center software - I can't find it on any of my cd's.
larryme
7 Posts
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August 28th, 2004 20:00