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2 Intern

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2.7K Posts

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May 3rd, 2014 06:00

Dell Webcam

I have a Studio XPS 8100 Desktop running Windows 7 64 bit. The webcam stopped working on my monitor. Where can I find the driver for this webcam? When I open up the Dell Webcam Central version 1.4.0.05 it says please plug in a supported device.

9 Legend

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30.3K Posts

May 4th, 2014 16:00

Annie,

Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.

(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

You can try this file, also known as Dell Webcam Central.

Create a new unrestricted user account and try the webcam. Did the webcam work?

If yes, log out and log back in to your account and try the webcam. Did the webcam work?

If no, then the webcam became detached from the motherboard, usually near the webcam

 

 

Rick

2 Intern

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2.7K Posts

May 6th, 2014 16:00

Hi Rick, Thanks for such a complete answer. I was able to get the webcam working again. I needed it for SKYPE, I unplugged everything from the monitor and plugged everything back in and now the webcam works again. The webcam is built into the monitor. Not sure what exactly made it start working AGAIN BUT IT WORKS AGAIN. Thanks AGAIN FOR TAKING THE TIME TO ANSWER.

9 Legend

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30.3K Posts

May 6th, 2014 21:00

Annie,

Glad you got it working! :emotion-21: Thanks for posting back. Route 30 traffic terrible due to road repairs.

Take care,

Rick

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