Hi TheHighlander,

We can send you the Recovery Disk for Windows 7 to re-install it. However, you may have to pay for it as you are in UK since the support varies from one country to the other and I would have to get that checked once. So please Private Message me your contact information along with account holder's name on it for verification and last but not the least, the Dell Service Tag number or the Express Service code of the computer.

Do not post any personal / account information here on the open forum.

Hi. I found this post and I am in the same position. A close friend of mine never made a recovery disc and now I have fitted a new hard drive as old one was damaged. She has a Inspiron M5040 Windows 7 home prem OA Model no. 5040-6534 Colour. Black Country. Uk Dell service tag.<ADMIN NOTE: Service tag removed per privacy policy> . Express service code. <ADMIN NOTE: Express service code removed per privacy policy> Please help. Thanks.<ADMIN NOTE: Email id removed per privacy policy> monkeyboyhairy

Jyotpal F hasn't been active on the Dell Community since the end of October.

As you are in the UK you can procure the Reinstallation DVD by calling Dell Technical Support (UK), although its technically software I would call the first number:

http://www.dell.com/support/contents/uk/en/ukbsdt1/article/Contact-Information/Technical-Support/technical-support-phone-numbers

Otherwise you can clean install using a Windows 7 .iso from Digital River and the activation Backup and Recovery Program see here and here:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/windows-7-sp1-iso-download/

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows-7/microsoft-product-activation/the-activation-backup-and-recovery-program-windows-7-version/

You may also find my Windows Reinstallation Guide useful which will help with the installation:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/