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September 9th, 2015 21:00

Dell latitude windows xp pro laptop

I need help I received a dell laptop it needed a restore to factory settings soo I ordered a dell operating system disk and reformatted now when t try to restore I get advapi32.dll can't be found

5 Practitioner

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274.2K Posts

September 10th, 2015 06:00

Hi,

Thank you for writing to us!

Can you please let me us know which version of operating system and the system service tag .

Kindly private message the same details.

Thanks

Robin

9 Legend

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16K Posts

September 11th, 2015 01:00

Sounds like your recovery partition is corrupt. What model of Dell Latitude?

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