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3 Posts
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44701
August 22nd, 2006 13:00
Device Manager error code 38
Have a Dell Optiplex sx280. Having issues sharing a
Fujitsu fi-5120c usb
scanner between 2 computers. I have a usb switch I am using to switch between the 2 computers.. The scanner detects fine and the drivers load with no problem after booting. I scan with no problems and everything is cool. Switch to PC #2 and same drill, no problems, scanning fine. The problem occurs when I switch back to PC # 1. I get a "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)". in the device manager and my scanning software will not detect the scanner. I have tried both ac powered switches and line powered switches with no relief. The same issue occurs if I plug directly into PC #1 with a straight connect to the scanner and disconnect then reconnect. The
Microsoft knowledge base say to reboot and then run usb troubleshooter. Rebooting cures the problem but it is not a practical
solution as my users switch back and forth repeatedly all day long. ANybody have a cure for this?
Thanks
Thanks
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sparkenh
570 Posts
0
August 22nd, 2006 20:00
Disable the device from the Device Manager before switching to another PC. Re-enable after switching back. Always select No when asked to restart. And hopefully.......
hitdawg
3 Posts
0
August 22nd, 2006 22:00