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September 7th, 2013 13:00

Driver Request - Post your request here

Hi All,

Please provide your Driver request here with the following details

System Model number: Eg- Vostro 230

Operating System Win Xp / Vista / 7 / 8: 

32 bit /64 bit - 

What are the drivers you have already installed on your own

Under other devices what is next to ? in Device manager along with VEN ID and DEV ID

Example - Network Controller has ?

Please provide me the Device ID of the Network Controller, follow the instructions mentioned below to get the Device ID;

1)       In Device manager, right click on Network Controller

2)       Click Properties.

3)       Click Details Tab.

4)       Choose Hardware ID in the drop down

5)       Click anyone in the list - Press Ctrl + A --> Ctrl + C (Copy)

6)       Paste it in the forum      

Example - 

PCI\VEN_8086&DEV_4232&SUBSYS_13218086&REV_00
PCI\VEN_8086&DEV_4232&SUBSYS_13218086
PCI\VEN_8086&DEV_4232&CC_028000
PCI\VEN_8086&DEV_4232&CC_0280

*** DO NOT POST YOUR SYSTEM SERVICE TAG FOR PRIVACY AND TOU REASONS ***

I will try my best to reply at the earliest if not other Rockstars and Dell Forum Mods would be there to respond, please wait for a min of 24 hrs before re-posting for an update. Thanks. 

10 Elder

 • 

43.6K Posts

March 9th, 2014 13:00

Dimension 8400

Only possibe upgrade is from XP Pro 32-bit to Win 7 Pro 32-bit, assuming  new hardware not needed and drivers available.

1. Does Win 7 natively support PS/2 keyboard?

ACPI\PNP0303
*PNP0303

2.. Broadcom NetXtreme 57xx Gigabit Controller:

PCI\VEN_14E4&DEV_1677&SUBSYS_01771028&REV_01
PCI\VEN_14E4&DEV_1677&SUBSYS_01771028
PCI\VEN_14E4&DEV_1677&CC_020000
PCI\VEN_14E4&DEV_1677&CC_0200

2. SoundBlaster Live-24 bit audio card:

PCI\VEN_1102&DEV_0007&SUBSYS_10071102&REV_00
PCI\VEN_1102&DEV_0007&SUBSYS_10071102
PCI\VEN_1102&DEV_0007&CC_040100
PCI\VEN_1102&DEV_0007&CC_0401

Thanks!

March 10th, 2014 03:00

Hi


If the drivers I am presently using are broadly described as 'chipset' which of the items listed in Device Manager would correspond with that?


Thanks

March 10th, 2014 03:00

Hi


If the drivers I am presently using are broadly described as 'chipset' which of the items listed in Device Manager would correspond with that?


Thanks

SMBus Controller is its XP

Vista Win 7 and Win 8 doesnt need chipset drivers

March 10th, 2014 04:00

Thanks for your prompt reply!

I am presently running XP SP3.

I have now looked all the way through the items listed in Device Manager (including sub-headings) and cannot find anything named 'SMBus' or 'SMBus Controller'.

Any ideas please?

March 10th, 2014 04:00

Thanks for your prompt reply!

I am presently running XP SP3.

I have now looked all the way through the items listed in Device Manager (including sub-headings) and cannot find anything named 'SMBus' or 'SMBus Controller'.

Any ideas please?

Can you post a screenshot of your device manager with Other devices expanded?

Also mention you system model. Try to get the Device ID and Vendor ID using the description given in Page 1 for each ? mark

March 10th, 2014 14:00

[quote user="geoff.yates"]

Thanks for your prompt reply!

I am presently running XP SP3.

I have now looked all the way through the items listed in Device Manager (including sub-headings) and cannot find anything named 'SMBus' or 'SMBus Controller'.

Any ideas please?

Can you post a screenshot of your device manager with Other devices expanded?

Also mention you system model. Try to get the Device ID and Vendor ID using the description given in Page 1 for each ? mark

[/quote]

Hi again...

Here is a screen shot of my device manager as you requested:

http://up.picr.de/17614592os.jpg

You may need to copy and paste it into the address bar of your browser.

My computer is a Dell GX270 Mini tower

I cannot fully understand what you mean by: Try to get the Device ID and Vendor ID using the description given in Page 1 for each ? mark - please try and explain further if possible.

At the moment I am running Win XP Pro SP3 with no problems. The yellow question marks are against the on-board graphics that I do not use. I have installed a video card and that is working fine.

I am planning to upgrade to Vista or 7 because Microsoft support for XP is ending very soon. That is why I am asking about drivers.

The drivers I currently have installed are:

R58201 (Chipset)
R58182 (Sound)
R66787 (Network)

There is one more driver I could have installed for the on-board graphics but I have not bothered as I do not use it.


Thanks for your help so far and look forward to hearing from you...

March 10th, 2014 16:00

[quote user="VeejDeej"]

[quote user="geoff.yates"]

Thanks for your prompt reply!

I am presently running XP SP3.

I have now looked all the way through the items listed in Device Manager (including sub-headings) and cannot find anything named 'SMBus' or 'SMBus Controller'.

Any ideas please?

Can you post a screenshot of your device manager with Other devices expanded?

Also mention you system model. Try to get the Device ID and Vendor ID using the description given in Page 1 for each ? mark

[/quote]

Hi again...

Here is a screen shot of my device manager as you requested:

http://up.picr.de/17614592os.jpg

You may need to copy and paste it into the address bar of your browser.

My computer is a Dell GX270 Mini tower

I cannot fully understand what you mean by: Try to get the Device ID and Vendor ID using the description given in Page 1 for each ? mark - please try and explain further if possible.

At the moment I am running Win XP Pro SP3 with no problems. The yellow question marks are against the on-board graphics that I do not use. I have installed a video card and that is working fine.

I am planning to upgrade to Vista or 7 because Microsoft support for XP is ending very soon. That is why I am asking about drivers.

The drivers I currently have installed are:

R58201 (Chipset)
R58182 (Sound)
R66787 (Network)

There is one more driver I could have installed for the on-board graphics but I have not bothered as I do not use it.


Thanks for your help so far and look forward to hearing from you...

[/quote]

Do upgrade to Win 7 as its more stable when compared to Vista.

http://ftp.dell.com/pages/Drivers/optiplex-gx270.html

Link for all the drivers for your system.

Win 7 has inbuilt chipset drivers

Radeon drivers can be downloaded from support.amd.com

Audio would work without a driver

Wired network driver would mostly be part of Win7, if not you can always download from support.intel.com as your system doesnt have Network drivers for Win7.

10 Elder

 • 

43.6K Posts

March 11th, 2014 13:00

Dimension 8400

Only possibe upgrade is from XP Pro 32-bit to Win 7 Pro 32-bit, assuming  new hardware not needed and drivers available.

1. Does Win 7 natively support PS/2 keyboard?

ACPI\PNP0303
*PNP0303

2.. Broadcom NetXtreme 57xx Gigabit Controller:

PCI\VEN_14E4&DEV_1677&SUBSYS_01771028&REV_01
PCI\VEN_14E4&DEV_1677&SUBSYS_01771028
PCI\VEN_14E4&DEV_1677&CC_020000
PCI\VEN_14E4&DEV_1677&CC_0200

2. SoundBlaster Live-24 bit audio card:

PCI\VEN_1102&DEV_0007&SUBSYS_10071102&REV_00
PCI\VEN_1102&DEV_0007&SUBSYS_10071102
PCI\VEN_1102&DEV_0007&CC_040100
PCI\VEN_1102&DEV_0007&CC_0401

Thanks!

Hellooooo, what about moi?  :emotion-13:

1 Message

March 16th, 2014 10:00

Have Inspiron 17r n7110.  Am trying to upgrade OS with fresh install of 7 ultimate.  During early stage of install I get a message that install cannot proceed until I install dvd driver.  I get on another computer, go to dell driver support, put in the Service tag of the offending machine, download file, unzip and sabe to flash.  I install flash, os install reads flash and says there are no system drivers there.  I use cdrw with same result.  As I examine my downloaded and unzipped driver files, I realize all are listed as applications, perhaps because they are embedded in wizards.  Question:  Where on my hard drive will I find the driver itself outside of the install wizard?  Win7 OS does not seem to recognize Applications as driver files.

March 16th, 2014 23:00

Have Inspiron 17r n7110.  Am trying to upgrade OS with fresh install of 7 ultimate.  During early stage of install I get a message that install cannot proceed until I install dvd driver.  I get on another computer, go to dell driver support, put in the Service tag of the offending machine, download file, unzip and sabe to flash.  I install flash, os install reads flash and says there are no system drivers there.  I use cdrw with same result.  As I examine my downloaded and unzipped driver files, I realize all are listed as applications, perhaps because they are embedded in wizards.  Question:  Where on my hard drive will I find the driver itself outside of the install wizard?  Win7 OS does not seem to recognize Applications as driver files.

1st thing, Win 7 is a DVD, it wont work on a CDRW. Insp 17R should have come with a DVD drive. 

Before reinstalling windows, try BIOS load defaults. Tap F2 on Dell Logo --> At the bottom you should see something like press F9 to load defaults. Confirm by saying Yes. Then Press F10 to Save and Exit. Press right arrow key to highlight exit and choose, Exit saving changes or Save & Exit. 

Now keep tapping F12 and choose DVD/CD Rom. 

Use the following steps to install the OS

http://www.windows7ultimate.windowsreinstall.com/windows7installguides/indexthumbs.htm

After you reach the desktop you need to install the drivers one by one from Support.dell. Once you reach the desktop let us know. If you have an error during install post your error message in a new Thread in OS forum. Thanks.

April 7th, 2014 13:00

Thank you for all your kind help so far.

 

I have got an on-board graphics controller. It is either:

 

Intel 845 G/GL or

Intel 82865G

 

I cannot tell exactly which.

 

Please could you let me know the position concerning drivers for these when running under either Vista or 7. Would drivers be needed at all?

 

Thanks in advance...

 

1 Message

April 8th, 2014 18:00

think you!

May 5th, 2014 23:00

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

May 5th, 2014 23:00

PCI\VEN_8086&DEV_9C22&SUBSYS_05EA1028&REV_04
PCI\VEN_8086&DEV_9C22&SUBSYS_05EA1028
PCI\VEN_8086&DEV_9C22&CC_0C0500
PCI\VEN_8086&DEV_9C22&CC_0C05

USB\VID_0BDA&PID_0129&REV_3960
USB\VID_0BDA&PID_0129

June 27th, 2014 01:00

Inspiron 15R 5537

Windows  8.1 Pro x64

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