Error 1303

Question

My problem is thus:

Machine - Dimension 8200

Operating system - XP Home

Error message 1303. The installer has insufficient privileges to access the directory C:\Documents and Settings\All Users\Documents\Adobe PDF. The installation cannot continue. Log on as an administrator or contact your system administrator.

Below are the suggestions from the adobe website.

These are the outcomes of the suggested solutions:

Solution2 - firstly there is no shared documents folder it just says documents and is not shared.

Also when right clicking there is no security tab or permissions check box, just the sharing tab.

Solution 3 - followed this, but it still hasn't changed the access. Note under files stored on this computer the documents folder (which is normally shared docs) won't let me access it, access denied. Note I am the administrator although this is not the original user that installed/setup this Dell pc.

Solution4 - not tried this one yet

ANYONE OFFER ANY IDEAS... i'm thinking that there must be some kind of lock down on the user rights that are in effect if anyone other than the original user (now deleted) is using the p.c. I'm sure there must be a way around this.

Solution 2: Change the sharing permissions, and then install Acrobat. (Windows XP Home Edition).

1. Choose Start > Run, type %allusersprofile% in the Open box, and then click OK.

2. Right-click the Shared Documents folder, and choose Properties.

3. Click the Sharing tab, and select Share This Folder.

4. Click Permissions, and select Everyone in Group Or User Names.

5. Select Allow next to Full Control in Permissions, and then click OK. (For more information on changing permissions, see Windows Help.)

6. Click OK to close the Shared Documents Properties dialog box.

7. Install Acrobat.

Solution 3: Use the CACLS command to assign full administrator access to the All Users folder. (Windows XP Professional and Home Edition, and 2000)

Use the CACLS command in a DOS window to manually assign full Administrator access to the Documents and Settings\All Users folder. Full administrator access allows the installer to create the files that Acrobat will need.

To use the CACLS command to manually assign access:

1. Log in as an administrator. If you don't have administrator rights, contact your system administrator for assistance.

2. Choose Start > Run, and then type cmd in the Open box. Click OK.

3. Type the following commands; include quotation marks and press Return at the end of each line (also make sure to enter spaces between /T, /E, /C and /G in the third line):

c:

cd "\Documents and Settings"

cacls "All Users" /T /E /C /G administrators:F

exit

Important: Enter spaces between /T , /E , /C , and /G in the third line.

4. Install Acrobat.

Solution 4: Change the sharing permissions in Safe mode, and then install Acrobat. (Windows XP Professional and Home Edition)

To restart in Safe mode:

1. Choose Start > Run.

2. Type msconfig in the Open box, and click OK.

3. Click the Boot.ini tab.

4. Select /Safeboot and Minimal in the Boot Options and then click OK.

5. Restart Windows.

To change permissions and install Acrobat:

1. Choose Start > Run.

2. Type %allusersprofile% in the Open box, and click OK.

3. Right-click the Shared Documents folder, and choose Properties.

4. Click the Security tab.

5. Select Everyone in Group Or User Names, and then select Allow next to Full Control in the Permissions. (For more information on changing permissions, see Windows Help.)

6. Click Advanced, and select Replace Permission Entries On All Child Objects With Entries Shown Here That Apply To Child Objects.

7. Click OK, click Yes, and then click OK to close the Shared Documents Properties dialog box.

8. Choose Start > Run.

9. Type msconfig in the Open box, and then click OK.

10. In the General tab, select Normal Startup - Load All Device Drivers And Services, and then click OK.

11. Restart Windows.

12. Install Acrobat.

Background information

The Acrobat installer needs to put files in the Documents and Settings\All Users\Shared Documents folder. If the permissions aren't set to allow access, the installer returns an error. Setting permissions to the All Users folder and its child folders provides full access to the Shared Documents folder.

dunedin · Answer

@PhilKBA wrote:

My problem is thus:

Machine - Dimension 8200

Operating system - XP Home

Solution2 - firstly there is no shared documents folder it just says documents and is not shared.

Also when right clicking there is no security tab or permissions check box, just the sharing tab.

In XP Home you have to to Safe Mode to find the Security Tab

Take ownership of the folder by right clicking it and selecting Properties. Select the Security Tab and click the Advanced button. You'll see an Owner tab so add your User Name to the list

You may need to go to My Computer/Tools/Folder Options/View tab and uncheck "Use simple file sharing" or you won't have a Security tab otherwise.

To apply to subfolders check the box "Replace owner on subcontainers and objects" before you click “Apply”

mikesalada · Answer

@PhilKBA wrote:

My problem is thus:

Machine - Dimension 8200

Operating system - XP Home

Error message 1303. The installer has insufficient privileges to access the directory C:\Documents and Settings\All Users\Documents\Adobe PDF. The installation cannot continue. Log on as an administrator or contact your system administrator.

Below are the suggestions from the adobe website.

These are the outcomes of the suggested solutions:

Solution2 - firstly there is no shared documents folder it just says documents and is not shared.

Also when right clicking there is no security tab or permissions check box, just the sharing tab.

Solution 3 - followed this, but it still hasn't changed the access. Note under files stored on this computer the documents folder (which is normally shared docs) won't let me access it, access denied. Note I am the administrator although this is not the original user that installed/setup this Dell pc.

Solution4 - not tried this one yet

ANYONE OFFER ANY IDEAS... i'm thinking that there must be some kind of lock down on the user rights that are in effect if anyone other than the original user (now deleted) is using the p.c. I'm sure there must be a way around this.

Solution 2: Change the sharing permissions, and then install Acrobat. (Windows XP Home Edition).

1. Choose Start > Run, type %allusersprofile% in the Open box, and then click OK.

2. Right-click the Shared Documents folder, and choose Properties.

3. Click the Sharing tab, and select Share This Folder.

4. Click Permissions, and select Everyone in Group Or User Names.

5. Select Allow next to Full Control in Permissions, and then click OK. (For more information on changing permissions, see Windows Help.)

6. Click OK to close the Shared Documents Properties dialog box.

7. Install Acrobat.

Solution 3: Use the CACLS command to assign full administrator access to the All Users folder. (Windows XP Professional and Home Edition, and 2000)

Use the CACLS command in a DOS window to manually assign full Administrator access to the Documents and Settings\All Users folder. Full administrator access allows the installer to create the files that Acrobat will need.

To use the CACLS command to manually assign access:

1. Log in as an administrator. If you don't have administrator rights, contact your system administrator for assistance.

2. Choose Start > Run, and then type cmd in the Open box. Click OK.

3. Type the following commands; include quotation marks and press Return at the end of each line (also make sure to enter spaces between /T, /E, /C and /G in the third line):

c:

cd "\Documents and Settings"

cacls "All Users" /T /E /C /G administrators:F

exit

Important: Enter spaces between /T , /E , /C , and /G in the third line.

4. Install Acrobat.

Solution 4: Change the sharing permissions in Safe mode, and then install Acrobat. (Windows XP Professional and Home Edition)

To restart in Safe mode:

1. Choose Start > Run.

2. Type msconfig in the Open box, and click OK.

3. Click the Boot.ini tab.

4. Select /Safeboot and Minimal in the Boot Options and then click OK.

5. Restart Windows.

To change permissions and install Acrobat:

1. Choose Start > Run.

2. Type %allusersprofile% in the Open box, and click OK.

3. Right-click the Shared Documents folder, and choose Properties.

4. Click the Security tab.

5. Select Everyone in Group Or User Names, and then select Allow next to Full Control in the Permissions. (For more information on changing permissions, see Windows Help.)

6. Click Advanced, and select Replace Permission Entries On All Child Objects With Entries Shown Here That Apply To Child Objects.

7. Click OK, click Yes, and then click OK to close the Shared Documents Properties dialog box.

8. Choose Start > Run.

9. Type msconfig in the Open box, and then click OK.

10. In the General tab, select Normal Startup - Load All Device Drivers And Services, and then click OK.

11. Restart Windows.

12. Install Acrobat.

Background information

The Acrobat installer needs to put files in the Documents and Settings\All Users\Shared Documents folder. If the permissions aren't set to allow access, the installer returns an error. Setting permissions to the All Users folder and its child folders provides full access to the Shared Documents folder.

I found solution 3 (use The CACLS command to assign full administrator rights...) worked for me. I had been fighting unsuccessfully with this 1303 error until I stumbled upon this thread. What is the CACLS command telling the computer? Does anyone know why the 1303 error appears?

Thanks!

Mike Salada

Windows General

Error 1303

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