2 Intern

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28K Posts

December 6th, 2004 03:00

See if the This Page helps solve the problem.

Steve

4 Posts

December 7th, 2004 00:00

Thanks for the help.  I downloaded the fix.  I can get my software to load, but it won't run. I get a FILE ERROR    SHELL.DLL

Any suggestions now?

again, thanks for your time.

 

 

2 Intern

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28K Posts

December 7th, 2004 00:00

Have you tried compatability mode? Specifically, which software are you trying to run?

Steve

4 Posts

December 7th, 2004 00:00

I have tried compatiblity wizard.  The software is called Beauty Advisor 8.0 (for cosmetic sales).  The setup will run and everything seems to be installed but I get a message that reads
    failed to self register:
               c:\WINDOWS\system32\cscmd32.ocx
               c:\WINDOWS\system32\cstext32.ocx
 
it allows me to click next and finish the installation.  When I go into the program and try to access something it tells me
 Run-time Error '339':
Component 'cscmd32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.
 
I know this seems like a waste of time, but it really bothers me that this would run fine before and not now.
 
Thanks again

2 Intern

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28K Posts

December 7th, 2004 01:00

You might want to try posting this on the Software - Windows XP forum where there is a lot more traffic and you are more likley to find other knowledgeable users who can help you. Sorry, I don't have the answer.

Steve

2 Intern

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18.8K Posts

December 7th, 2004 04:00

bec38,

Go here for the download. If you still get a message that the files are not registered, go to Start|Run, enter cmd and click OK. At the command prompt enter:

regsvr32 cscmd32.ocx

or substitute the other file name if applicable.

1 Message

December 8th, 2004 05:00

I am having the exact same problem, what did you do to solve this issue?thanks

Anterea001

4 Posts

December 8th, 2004 11:00

I got the program up and running.  Thanks for the link.  I had another program that I would get the 16-bit subsystem error on and not I get another error that says something about SHELL.DLL

Any suggestions to fix that one?

2 Intern

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2K Posts

December 8th, 2004 23:00

Shell.dll can be found here. Be sure you get the correct version for you operating system and put it in the correct folder.
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