Error #3043 when trying to use the Dell ResourceCD

Question

It started with being unable to start XP, getting a message "windows\system32\config\system is corrupted", which I could not fix following online instructions to repair.
I reinstalled XP Media Ctr after backup and re-formatting the hard drive. When I tried to use the Dell ResourceCD, I got "unable to install iKernel.exe" - I tried to address this in various ways recommended by InstallShield website, but did not work. I then used the Dell Tools Sytem Software CD, which worked fine and I installed various drivers. However, when going back and trying to start the Dell ResourceCD I get "Error # 3043 was generated by DAO. Database disk or network error."
What is wrong with the Dell ResourceCD? Or is it something else?

scottatah · Answer

thats a strange error...might be worthwhile to run a diagnostics on the harddrive.

Other than that, since you have another pc to get online, download the drivers (chipset and network card) and install them on your PC, then youc an download everything else.

blackhat_L2 · Answer

hi bogdia

it seems like the

Dell ResourceCD is corrupted. as scottatah has suggested you will have to download the chipset, video, audio, network and modem driver from http://support.dell.com/

good luck and god bless

blackhat_L2

bogdia · Answer

Thanks for the help.

I ended up clicking on every file in Driver folder on the Dell ResourceCD and seeing what it is (what driver and for what version of Windows), and saved&unzipped the ones thast seemed appropriate. After I was able to get online with this computer, I went to Dell's website and downloaded again the chipset and whatever else I was still missing or needed to be updated. It seems to work fine right now, although I am a little worried that I did not instal the chipset first, as other messages recommend.

scottatah · Answer

generally i definitely prefer to install the chipset first. I've gone ahead and installed network drivers first, due to situations similar to yours and had no trouble at all, meanwhile other times we had big problems.

Was the chipset actually missing according to the device manager? If you want, now that you have all the programs downloaded....you could likely perform a system restore to get back to before you installed all the drivers, and do it right from there.

*What i would recommend, now that you're in windows and you know that for whatever reason, that resource cd has some issues, i'd download all needed drivers for your PC and burn them to cd, so that in the future you can fly thru this in minutes.*

bogdia · Answer

Thank you. And great suggestions.

Windows General

Error #3043 when trying to use the Dell ResourceCD

Was this post helpful?