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144277
January 19th, 2005 12:00
Error Code -6002
I am attempting to install software (a PC game) and on two different occasions I have received the following error message from the InstallShield Wizard:
Setup has experienced an error.
Please do the following:
-Close any running programs
-Empty your temporary folder
-Check your Internet connection (Internet-based Setups)
Then try to run the Setup again.
Error code: -6002
This has occurred with two separate games. I have contacted the software producer, and they were unable to remedy the situation, suggesting that there may be a defect with the CD. However, since this has happened with 2 different games, I think it is unlikely that the same defect occurred twice.
Has this problem occurred with any others, and if so, how was it remedied? Thanks for your help.
brad
Setup has experienced an error.
Please do the following:
-Close any running programs
-Empty your temporary folder
-Check your Internet connection (Internet-based Setups)
Then try to run the Setup again.
Error code: -6002
This has occurred with two separate games. I have contacted the software producer, and they were unable to remedy the situation, suggesting that there may be a defect with the CD. However, since this has happened with 2 different games, I think it is unlikely that the same defect occurred twice.
Has this problem occurred with any others, and if so, how was it remedied? Thanks for your help.
brad
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Augie65
818 Posts
0
January 31st, 2005 00:00
yetiboy
5 Posts
0
January 31st, 2005 19:00
brad
JRosenfeld
2 Intern
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4.4K Posts
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February 1st, 2005 13:00
If you google for 'error code 6002 installshield' there are quite a few hits, including
http://www.installshield.com/search/gsearch.asp?filter=p&as_epq=&q=6002&btnG=Search&area=kb&area=helpnet
http://support.installshield.com/kb/view.asp?articleid=q107426
One suggestion is to check that the file setup.boot is correctly named (one poster on a forum found his was named setup.boo)
BrecherHarry
1 Message
0
May 9th, 2021 04:00
Hi! My name is Harry.
did you succeed to fix the issue you had with err 6002????
if you can help it is quite important to me.
Thanks!!!