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338 Posts

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October 23rd, 2008 19:00

Error message when close Roxio burn function.

After I complete a function using Roxio-Sonic program I get these 3 error messages:

 

3 Error messages come up after closing function using Roxio Creator LE-Dell edition. They are:

1-(Name of window) Mediahub.exe - Application Error.
 (Red X) The instructions at "0x0037aec8" reference memory at "0X004aa960", the memory could not be  "written". Click ok to terminate the program.


2-Second error message.(Name of window) Mediahub.exe - Application Error.
  (Red X) The instructions at "0X00000000" reference memory at "0X00000000", the memory could not be
 "read". Click ok to terminate the program.


3-Third error message. (Name of window) Microsoft visual C++ Run Time Library.
  (Red X) Run Time Error.
  Program: ...ommon files\Sonic Shared\Sonic Central\Main\Mediahub.exe R6025
  -Pure Virtual funtion call.
   Click OK.


All three errors come up one after the other and close out when I click ok. Program clears out after third error and function that I was doing seems to be ok. This started a short time back. Does anyone have any ideas on problem or what I should do clear up these errors. Thanks.

Message Edited by Evermore on 10-23-2008 06:16 PM

9 Legend

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33.4K Posts

October 24th, 2008 10:00

If you have the reinstallation CD for Roxio, I would suggest uninstalling Roxio restart the PC (don't skip the restart) and then do a new Install of Roxio.  I didn't see any Roxio updates on the Dell site.

2 Intern

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338 Posts

October 24th, 2008 15:00

fireberd-Thanks for your suggestion. I don't seem to have any Roxio install disk. I have all the operating disk that was sent with my original order. I wonder if the Roxio program would be on the original operating system disk!! I did do the repair function on my add/remove programs. That didn't seem to help.

2 Intern

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338 Posts

October 24th, 2008 17:00

It appears I have found my problem by rolling back my windows media player from version 11 to 10. There seems to be a conflick between Sonic and widows media player 11. I did a search on google for "mediahub.exe". It showed lots of information on the problem. I used this website. http://www.google.com/search?hl=en&q=mediahub.exe+application+error&aq=2&oq=mediahub. My roxio/sonic burner is now working fine. No errors when I close program. 

Message Edited by Evermore on 10-24-2008 01:22 PM

9 Legend

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33.4K Posts

October 24th, 2008 17:00

Roxio is a separate program, it's not a Microsoft program and it's not part of Windows. 

 

A confilict between Sonic and the Windows Media Player should not have anything to do with CD or DVD burning.  (Sonic owns Roxio).

Message Edited by fireberd on 10-24-2008 02:21 PM

2 Intern

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338 Posts

October 24th, 2008 17:00

fireberd-Anyway my problem is gone after rollback from media player 11 to 10. Do a search google on "mediahub.exe". The 2 programs had a conflick somewhere. Maybe I'm not explaining something properly.

9 Legend

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33.4K Posts

October 24th, 2008 21:00

Another Roxio bug.  I didn't want to really say anything but Roxio has always been buggy.  I've had every Retail version from the old Adaptec V3 to Roxio V8 and they all had problems.  I finally had enough and now use Nero for my CD/DVD burning programs. 

2 Intern

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338 Posts

October 25th, 2008 11:00

Thanks fireberd, I agree I also had Nero on previous computer and got along with it much better. I may have to change.

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