9 Legend

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16.1K Posts

November 10th, 2014 04:00

Follow the instructions in my A Clean Install of Windows. These guides will instruct you in downloading Windows aswell as going through how to securely wipe your system, the install of Windows, applying OEM SLP activation, updating Windows and the installation of drivers. It will also go through installation of Dell Backup and Recovery to make new factory settings.

8 Posts

November 10th, 2014 07:00

Thank you Philip, I have started with the Digital River ISO file and am encountering issues formatting a partition so that may be the underlying issue. I will try with an alternative disk and see if that helps.

I will post back an update to assist others with the same issue - it may be a few days to sort out a disk ...

Thanks 

9 Legend

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16.1K Posts

November 10th, 2014 08:00

As your system is quite a bit newer than SP1, you may need to load a SATA driver so Windows 7 can read the storage controller and hence format the drive, see here.

4 Operator

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20.1K Posts

November 10th, 2014 09:00

First thing to do is run the custom extended hard drive test in the diagnostics, not just the quick test in the Diagnostics already run. The regular diagnostics quick test can misdiagnose a failing hard.

February 14th, 2019 19:00

need to burn DVD

9 Legend

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47K Posts

March 18th, 2019 04:00

Both Errors indicate that the recovery partition is toast.

Dell Backup and Recovery and Dell Data Safe software are BOTH END OF LIFE END OF SUPPORT and have been for several years now.

Error 0x400110020000100A

Error 0x4001100200001005

https://www.dell.com/support/article/us/en/ukbsdt1/sln299044/how-to-download-and-use-the-dell-os-recovery-image-in-microsoft-windows?lang=en

Dell recovery Tool and USB2 Sandisk FAT32 USB drive are recommended.

Larger than 8 gigs but no bigger than 32 max.

https://www.amazon.com/SanDisk-Cruzer-Blade-Flash-SDCZ50-032G/dp/B00IFU6DU8/

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