Start a Conversation

Unsolved

This post is more than 5 years old

57200

January 19th, 2016 03:00

Factory restore from recovery disks HELP error 0xc000000e

Hi Folks,

After 4 years I decided to restore my Dell Inspiron 5110 to factory setting as it started running slow and I wanted to clear all the *** from over the years.

I have saved all pics, music and documents to external Hard Drive.

The recovery disks take me through Windows setup (windows 7 home premium dell version) and it reboots into operating system fine.  However, when I try to install updates etc. and reboot manually I get this

WINDOWS BOOT MANAGER

Failed to start,....

1. Insert your windows installation disk

2. choose language

3. click repair computer

Status: 0xc000000e

Info: The boot selection failed because a required device is inaccessible.

I have done thorough HD diagnostics through F12 function, after 4hrs or so it said passed ok.

Despite trying the recovery three or 4 times I keep getting this error when I try to manually reboot or turn on the computer.  To be clear it reboots twice fine as part of recovery process?

I am now in the operating sytsem and do not want to recover again,...

Can anyone tell me what I need to do to correct this?  PLEASE ;-)

5 Practitioner

 • 

274.2K Posts

January 22nd, 2016 07:00

Hi ,

Thank you for writing to us!

Kindly follow the the steps below as there is Operating system corruption.

Method 1:

Unplug all the external devices and try booting and check.

Method 2:

Check if you are able to boot in safe mode or not:If yes,I suggest you to put the computer in clean boot state and check.

If not,try perfomring astartup repair and check:

Method 3:

If not, I suggest you toRebuild the BCD store manually by using the Bcdedit.exe tool.

Thanks.

Robin

No Events found!

Top