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3 Posts

14676

November 17th, 2008 04:00

Fatal Error Installing Wave ETS on WinXp SP3

Experts,

I'm having problems installing the Embassy Trusted Suite on my Latitude D630,

Microsoft Installer is throwing the following errors (I know it's not a Dell related issue, but maybe someone knows how to fix it):

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11722
Date:  14/11/2008
Time:  12:54:11 p.m.
User:  lcrespo-ar\Admin
Computer: lcrespo-ar
Description:
Product: Wave Infrastructure Installer -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action _582B32D2_ECE6_4E0C_A2E7_EC0C30EB0349, location: C:\Program Files\Wave Systems Corp\Common\ToolkitCustomAction.exe, command: Install "/TARGETDIR=C:\Program Files\Wave Systems Corp\Common\\" /ForceUninstall=true /LibPath="C:\Program Files\Wave Systems Corp\Common"

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 43 43 32 32 41 46   {ECC22AF
0008: 41 2d 42 39 30 35 2d 34   A-B905-4
0010: 41 36 41 2d 38 30 37 32   A6A-8072
0018: 2d 31 30 46 35 32 42 39   -10F52B9
0020: 45 30 39 42 37 7d         E09B7} 

------------------------------------------------------------------------------------------------------------------------------

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11905
Date:  14/11/2008
Time:  12:54:41 p.m.
User:  lcrespo-ar\Admin
Computer: lcrespo-ar
Description:
Product: Gemalto -- Error 1905.Module C:\Program Files\Wave Systems Corp\Gemalto\Access Client\v5\xltCCci.dll failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 46 30 35 42 41 30   {EF05BA0
0008: 46 2d 41 43 31 35 2d 34   F-AC15-4
0010: 44 31 32 2d 41 43 35 43   D12-AC5C
0018: 2d 32 37 36 32 32 35 46   -276225F
0020: 35 45 37 35 31 7d         5E751} 

------------------------------------------------------------------------------------------------------------------------------

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11905
Date:  14/11/2008
Time:  12:54:41 p.m.
User:  lcrespo-ar\Admin
Computer: lcrespo-ar
Description:
Product: Gemalto -- Error 1905.Module C:\Program Files\Wave Systems Corp\Gemalto\Access Client\v5\xltCCsi.dll failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 46 30 35 42 41 30   {EF05BA0
0008: 46 2d 41 43 31 35 2d 34   F-AC15-4
0010: 44 31 32 2d 41 43 35 43   D12-AC5C
0018: 2d 32 37 36 32 32 35 46   -276225F
0020: 35 45 37 35 31 7d         5E751} 

------------------------------------------------------------------------------------------------------------------------------

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11905
Date:  14/11/2008
Time:  12:54:41 p.m.
User:  lcrespo-ar\Admin
Computer: lcrespo-ar
Description:
Product: Gemalto -- Error 1905.Module C:\Program Files\Wave Systems Corp\Gemalto\Access Client\v5\xltCIop.dll failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 46 30 35 42 41 30   {EF05BA0
0008: 46 2d 41 43 31 35 2d 34   F-AC15-4
0010: 44 31 32 2d 41 43 35 43   D12-AC5C
0018: 2d 32 37 36 32 32 35 46   -276225F
0020: 35 45 37 35 31 7d         5E751} 

------------------------------------------------------------------------------------------------------------------------------

 

Thanks.

3 Posts

January 21st, 2009 03:00

I found this note in Microsoft's Support page,

http://support.microsoft.com/kb/315353

I followed it and it fixed the previous error.


Hope it helps

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