Though you landed in the Linux section, I'm assuming you're actually using Windows on your 3000 - seems to happen a lot since the Linux section pops up first when you open the Software section.
Since the Dell drivers come from an FTP site, couple things to check:
1) Check your firewall settings and make sure the FTP ports aren't blocked/disabled (usually ports 20 and 21).
2) If you're using Internet Explorer, go to Tools - Options - Advanced; there are 2 settings for FTP under Browsing: Enable Folder View for FTP, and Use Passive FTP. On IE6 those are both checked, but you might need to play with them (I normally use Firefox instead).
Firefox does not have the same problem on this system, so the issue must be in IE 8. After uninstalling IE8, IE 7 worked fine and did not have the same problem. I then tried to reinstall IE8 and got the same error again.
I don't know what the specific problem is, but it is definately in IE8. Oh well, I"ll just stick with IE7 on this system.
Alexandra_P
3 Apprentice
•
2.6K Posts
0
July 1st, 2009 14:00
Though you landed in the Linux section, I'm assuming you're actually using Windows on your 3000 - seems to happen a lot since the Linux section pops up first when you open the Software section.
Since the Dell drivers come from an FTP site, couple things to check:
1) Check your firewall settings and make sure the FTP ports aren't blocked/disabled (usually ports 20 and 21).
2) If you're using Internet Explorer, go to Tools - Options - Advanced; there are 2 settings for FTP under Browsing: Enable Folder View for FTP, and Use Passive FTP. On IE6 those are both checked, but you might need to play with them (I normally use Firefox instead).
Mary G
4 Operator
•
20.1K Posts
0
July 1st, 2009 15:00
Also disable any Pop up Blocker.
cccsjeff
2 Posts
0
July 1st, 2009 17:00
Firefox does not have the same problem on this system, so the issue must be in IE 8. After uninstalling IE8, IE 7 worked fine and did not have the same problem. I then tried to reinstall IE8 and got the same error again.
I don't know what the specific problem is, but it is definately in IE8. Oh well, I"ll just stick with IE7 on this system.
Thanks all for you help.