8 Krypton

Format and then a reinstall of XP?

Need to do reinstall - now that I have my code (thanks Dave)

XPS with RAID

everything backed up.

Should I do a format and install or just try a reinstall. Reason for doing is Adobe will not remove (tried it all, every fix/cheat/whatnot) and cannot read pdf files. Think just a fresh start smartest.

 

So format and then use the windows install disk or ???

0 Kudos
19 Replies
8 Krypton

Re: Format and then a reinstall of XP?

You may have this feature "Dell™ PC Restore by Symantec™", it is best to use it instead of the CD method.

 

it is very fast and easy to restore a PC to "as shipped" condition using this method, using fdisk or the CD method to reinstall XP will damage other disk features installed by Dell.

 

http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3E48AE...=

 

no need to format first, PC restore will do everything for you.

0 Kudos
8 Krypton

Re: Format and then a reinstall of XP?

You may also want to consider Foxit Reader, a small pdf reader program, instead of the massive Adobe.
0 Kudos
katro
6 Indium

Re: Format and then a reinstall of XP?

Nice recovery software... Smiley Happy
0 Kudos
8 Krypton

Re: Format and then a reinstall of XP?

Dell PC restore sounds nice but I don't have that disk and can't find it hiding anywhere on my drive either. Or I don't know where to look?

 

I tried and was able to use Foxit one time - doing turbotax return it directed me to it when adobe wouldn't work and it worked once. After that my system always goes adobe hunting again and freezes requiring IE to shut down

 

I'm starting to feel like the wicked witch of Oz and doing a meltdown ..... don't know what to do at all right now and have a worthless system. And sore eyes from this laptop screen.

 

So it sounds like I am stuck using a full format scenario? Oh wait - tried that last night already too. Thing froze when it hit the array thing for raid. I musta done the floppy disk thingy bad - it didn't work.

 

I'm getting mighty tempted to revert back to old way - tearing the drives out, assume there must be a card inside case for the RAID controller, toss in a new drive and reinstall the OS using the purple Dell reinstallation CD.

Seems like a huge waste of drives and controller card, etc but I need this dang thing up today.

Any thoughts on doing it this way or will I hit the wall here too?

0 Kudos
Highlighted
8 Krypton

Re: Format and then a reinstall of XP?

rookyguy, did you follow Mombodog link. If you do have pc restore by symantac it is already on your machine you do not need a disk. Basically what you do if you have it is this.

1 Turn on the computer

2 When the Dell splash screen appears during the computer startup process, press and hold and then press . Then, release both keys at the same time.

3 In the Dell PC Restore by Symantec window, click Restore. Alternatively, press to highlight Restore, and then press .

4 When a warning message appears stating that all data will be lost, click Confirm, or press to highlight Confirm and then press .

The Progress window will appear. Once the restore process starts, Dell PC Restore by Symantec usually takes about 8 to 10 minutes to finish.

When the restore process is complete, the following message will appear:
The system recovery process was successful

5 Click Finish or press to highlight Finish and then press to restart the computer.

The software is now installed as it was when the computer was first received. Make sure you back up what you dont want to lose. Go to the link and read it carfully for more info

Dell 2350, 768mb ram, 60gig hardrive,Maxtor 250gig external drive, zone alarm free version 7.0.483, Avg 7.5, IE 6

0 Kudos
8 Krypton

Re: Format and then a reinstall of XP?

Evidently mine XPS isn't equiped with it - I've tried the ctrl and F11 key at startup like they say in the blurb 9 times now. I get a light squeek from the speaker when I hold them but when I release after a bit it goes on as always - no s/u area and the mighty Windows.

 

Time goes by I sense it's a full slow format. Likely with just a single drive since I can't get the RAID stuff to copy to a floppy either.

Very frustrating.

 

I clean up the other 3 systems here about every year or so - they get loaded up with junk with kids around. It's always a simple thing --- install disks just whip thru it. Is it the RAID thing, a thing unique to DELL systems or ??? And nope - they can't get into this one so they innocent. lol

 

Couple more hours and I got to start doing whatever here - rip out the RAID and get a new drive or whatever. Nothing wrong with these current drives but they'd be to small for a single drive.

 

I pray to God whatever drivers I will need to get this beast running again if I forced that way are in fact here on the CD's they sent with sys. That'd be the worst thing imaginable if they were not - I'd flip out and do something really stupid like ......

 

Last call for ideas anyone. Thanks in advance

 

 

0 Kudos
8 Krypton

Re: Format and then a reinstall of XP?

Have you tried uninstalling Adobe Reader in Safe Mode?

Have you run chkdsk /f to make sure there are no file system errors on the hard drive?

Have you run a wndows system file check? 

Have you scanned for malware lately?

 

Ron 

 

 

Ron

   Forum Member since 2004
   I am not a Dell employee

0 Kudos
8 Krypton

Re: Format and then a reinstall of XP?

Ron - yes to all. I been tinkering with this debacle now for several weeks.

I have read and read, asked and asked questions everywhere but here. So here I am at the forum of last resort before I melt down and away in a vapor .............................

 

I just left Best Buy - was planning on getting a big drive, of course they currently out of stock of the big honkers too. Somewhat fitting to it all .... maybe good thing and gives me another day to try to get this worked out.

0 Kudos
8 Krypton

Re: Format and then a reinstall of XP?

Can you be more explicit about why Reader won't read pdf's? Crashes?  Burns? Error messages?

 

Is XP actually set to associate .pdf with Reader?

 

Ron 

Ron

   Forum Member since 2004
   I am not a Dell employee

0 Kudos