2.9K Posts

December 10th, 2005 04:00

Francesnbob,

Microsoft Office SP3 error code. Download and install the full (58925 Kb) version of Office SP3 from here:

http://www.microsoft.com/downloads/info.aspx?na=46&p=2&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=85AF7BFD-6F69-4289-8BD1-EB966BCDFB5E&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2f9%2f1%2ff%2f91ffc6b2-0745-470b-8dd3-1285b85db12b%2fOfficeXpSp3-kb832671-fullfile-enu.exe&oRef=http%3a%2f%2fwww.microsoft.com%2fdownloads%2fdetails.aspx%3fFamilyID%3d85af7bfd-6f69-4289-8bd1-eb966bcdfb5e%26displaylang%3den

First, go to Start|Control Panel. Click on Add/Remove Programs. Look for KB832671 update. Uninstall it if found.

Microsoft recommends that you use the Office Update site to determine if your computer requires this update before installing it.

Note: Many people worldwide report the same problem. Let us know if it fixes your problem.

Tony

13 Posts

December 13th, 2005 19:00

How do I get the Dellpatc.zip, as I need the exact steps please.  This is one of the fixes for error 1058 in the Security Accounts Manager.

Thanks,

Bob

 

 

 

 

 

 

The server service fails and generates an Error 1058 while in the Microsoft® Windows NT® operating Technical Support ... Obtain the file DELLPATC.ZIP from the product support web page. Instructions can be found on the README.TXT file...Windows registry. Dell does not guarantee success or support these actions. Any use of the information provided...

13 Posts

December 13th, 2005 19:00

Thanks for the help.  I just ran into a new problem.     My Security Accounts Manager (error 1058) and Remote Registry Properties (error 1079) both are stopped & I keep getting those error messages when I try to re-start them.  Any help would be appreciated.

Thanks Again,

Bob

2.9K Posts

December 13th, 2005 21:00

Francesnbob,

Dellpatc.zip is for Windows NT 4.0.  The registry edits are here:

 

<ADMIN NOTE: Broken link has been removed from this post by Dell>

 

Be sure to create a system restore point BEFORE you make registry changes.

Here's a Microsoft link regarding error 1058:

http://support.microsoft.com/default.aspx?scid=kb;en-us;896224

and this one that refers to errors 1030 and 1058:

http://support.microsoft.com/?kbid=842804

and this is what error codes 1000-1299 mean:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/debug/base/system_error_codes__1000-1299_.asp

This link goes directly to the Office 2003 SP3 Full Download:

http://download.microsoft.com/download/9/1/F/91FFC6B2-0745-470B-8DD3-1285B85DB12B/OfficeXpSp3-kb832671-fullfile-enu.exe

Tony

Message Edited by tgsmith on 12-13-2005 07:00 PM

13 Posts

December 16th, 2005 18:00

Hi Tony,

Thanks again for tryingthe help but the Security Accounts Manager (error 1058) and Remote Registry Properties (error 1079) still are both stopped & get the error messages when I try to re-start them.  Any help would be appreciated.

Thanks Again Tony,

Bob

2.9K Posts

December 17th, 2005 02:00

Francesnbob,

Click on Start|Control Panel|Adminstrative Tools. Click on Computer Management icon. Click on Event Viewer. Click + sign side of Application. If you see a Yellow Triangle with Black exclamation mark inside or a Red Circle with White X, right click on that event. Left click on properities and write down error message.  Let me know what it says.

Tony

13 Posts

December 17th, 2005 14:00

Hi,

This is the exact words in the first message (Red circle X):

The run-time environment was unable to initialize for transaction required to support transactional components.  Make sure that MS-DTC is running.  (DtcGetTransactionManagerEx(): hr = 0x8004do1b).

 

 This is the exact words in the second message (Yellow Warning Triangle):

Windows saved used D21NBB21\robert cohen registry while an application or service was still using the registry during log off.  The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.  This is often caused by services running as a current user account, try configuring the service to run in either LocalService or NetworkService account.

 

Your help is greatly appreciated, as I don't know what to do.   I also tried to copy the contents of present files, but it also tried to copy my "G:" drive (Maxtor), so there wasn't enough space.   I was trying to make a copy, in case I had to re-install Windows XP PRoffesional Service Package 1 CD that came with my computer in 2003.

 

Thanks Again,

Bob

 

2.9K Posts

December 17th, 2005 22:00

Francesnbob,
 
Now we're on to something. You mentionned the Maxtor Drive.  USB or Firewire I'll bet. Uh Oh! Go back to Start|Control Panel|Administrative Tools|Event Viewer.  Click on System. Look for the Yellow Triangles and Red Circles again.  Right click on those system events. Left click on Properties and see if you have any reference to your Maxtor hardrive. If so, this is a known fault with win xp (SP2).  See here:
 
You must contact Microsoft directly for HOTFIX:
 
Tony
 

 

13 Posts

December 18th, 2005 14:00

Hi Tony,

I called Microsoft & they say they need an article ID number for the Hotfix; otherwise they can't help me.   Do you know the article number, or is there any website that I can use to look it up?

Thanks Again for all your help,

Bob  H 949-831-7127    W 800-999-1120 ext. 7919 (6:30am-2:30pm Pacific Standard Time)

2 Intern

 • 

4.4K Posts

December 18th, 2005 16:00

Tony referred you to KB885464

That is the article number for the hotfix you want

13 Posts

December 18th, 2005 17:00

I got it.

Thanks,

Bob

 

13 Posts

December 21st, 2005 18:00

I want to thank everyone on this forum for helping me with the service pack 2 problems.    The problems are now fixed & really appreciate all your help.

Thanks Again & Happy Holidays,

Bob

2.9K Posts

December 21st, 2005 19:00

Francesnbob,

Happy Holidays!  Another Error Message 0x80070641 solution is now part of the Forum database. You may have helped someone else already.

Tony 

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