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November 18th, 2003 20:00

HP ScanJet 3200 How to use with Windows XP

Not sure that this is the right place exactly to ask about this, but I am trying to install my HP ScanJet 3200, and when I put the disk in it tells me it won't work for Windows NT.. Only windows 85 or 98,  I downloaded a driver a week or so ago and it worked fine, but now it says there is no hardward connected.. Any ideas??  The software I downloaded was from the HP site, but my computer says it is not digitally signed..  HELP!!

Once again.. Thanks in advance.

139 Posts

November 19th, 2003 00:00

I had the same problem with my HP 5200 scanner. I had to download a HUGH file from HP and actually had to get my Son-in law to burn it to CD because I didn't have high speed internet at the time. I then was instructed to load the software first THEN plug in the scanner. The scanner does work but I come up with some very strange error messages from time to time that I have gotten use to. If I wait a while, the scanner will work fine again. I never had this problem with Win98... just XP. You might try to uninstall the driver and installing it again. I know it was quite a large file. Make sure you have the right one for your scanner. Best of luck... Art

7 Posts

November 19th, 2003 11:00

Thanks Art..  I did finally get it to work last night after opening the zip file I had downloaded earlier, and it worked beautifully, but just tried it this am, and it gave me the same message..

"Cannot find your scanner.  You may have a scanner connected to your PC, but HP PrecisionScanLT was unable to locate it.    Do you want to run HP PrecisionScanLT without a scanner attached to your PC?"  

Last night I clicked no.. This am I clicked on yes to see what would happen, and got the following message..  " the default file is either corrupt or cannot be found.  Reinstall the scanning software (2087)"

It drives me crazy!!

Any ideas anyone??

Thanks again Art for your input.. at least I know I am not alone..

Bonnie

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